Agent - Service Partners (Bilingual) - Sainte-Marie, Canada - MAAX Bath Inc.

MAAX Bath Inc.

Verified Company

Sainte-Marie, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary

Primary Responsibilities

Makes payments for invoices from service partners.
Responds to phone calls from service partners regarding requests for additional billing authorization and authorization to destroy units above the repairability threshold.
Reassign work orders to service partners.
Collabore with the accounts payable services of American Bath Group to ensure the resolution of certain bill payment issues. Maintains the classification of documentation related to its sector.
Joins the team in taking interactions during peak periods.
Other tasks assigned by the manager.

Professional competencies/Qualifications

1)

Minimum level of education required and/or specialization:

High school/college/pre-university diploma:
DEC required / and or equivalent experience

2) Minimum experience required:
2 years of relevant experience

3) Special skills required:
Proactivity

Autonomy and initiative

Analytical skills leading to recommendations

Beginner level with MS Office suite software (Excel and Word)

Bilingual

Skilled in negotiation

Knowledge of plumbing an asset

Thoroughness and rigor

Punctuality and flexibility

Professional and mature

4)Main interactions:
Accounts Payable Department, Service Partners, Technical Service Team