Logistics Associate - Mississauga, Canada - Crossdock Systems
Description
The
Logistics Associate is responsible for the data entry and track and tracing of the shipments (orders) into our TMS System, Truckmate and plays an integral role as a member of the Crossdock Logistics team.
The Logistics Associate must be able to perform multiple tasks simultaneously, while ensuring that data is entered and maintained with acute accuracy.
- Key Responsibilities:_
- Enters orders accurately and efficiently to meet deadlines.
- Verifies team members orders for accuracy and adjust when necessary.
- Prepares orders and RFQ, under the direction of the operations team.
- Responds to customers' order and/or quote requests immediately.
- Organizes transport and documentation with carriers.
- Tracks and traces shipment's actual whereabouts and update TMS in realtime.
- Acquire POD (proof of deliveries) for final stage of order processing.
- Develops fruitful business relations and follow up with customers and carriers.
- Creates and maintain customer records by entering and updating account information.
- Enters and maintains accuracy of customer and carrier rates & tariffs in Truckmate.
- Carries out related clerical duties as needed, such as filing and scanning.
- Actively contributes to a team effort to provide great customer service.
- Requirements:_
- Strong customer service skills.
- Excellent verbal and written communication skills in English.
- Proficient with Microsoft Office Suite.
- 12 years experience in the Transportation industry would be an asset.
Job Types:
Full-time, Permanent
Salary:
From $40,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- logistics: 3 years (required)
Work Location:
In person
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