Customer Service Representative - Cookstown, Canada - RioCan

RioCan

Verified Company

Cookstown, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Summary

Who We Are

RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.

We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them.

We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.

POSITION OVERVIEW

Reporting to the Marketing Manager, this position is the face of Tanger Outlets Cookstown and is responsible for providing a compelling shopping experience for our customers.

The Customer Service Representative is service driven and sales motivated; and works well in a dynamic, fast-paced, and evolving environment.

JOB DETAILS

Build relationships with customers and retailers as a Tanger Ambassador
Management and sale of TangerClub Memberships and gift cards
Open and close Shopper Services
Respond to customer and retailer inquiries
Management of lost and found
Management of wheelchair and stroller loans
Work cohesively with our CSR and management teams to position Tanger Outlets as a primary shopping destination.
Assist with event logistics
Other projects and duties as required

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS

Previous experience in a sales and customer service environment
Ability to work flexible hours including evenings, weekends, and some holidays
Proficient in Microsoft Word, Outlook, and Excel
Previous experience operating a cash register computer system

We want to thank all applicants for considering this position. We will only contact applicants who qualify for the position.

Why join RioCan?

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially.

We offer eligible employees:
Work / Life Balance that prioritizes YOU.

Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.

An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.

A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.

Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.