Weekend Front Desk Night Auditor - Moose Jaw, Canada - Best Western Plus

Best Western Plus

Verified Company

Moose Jaw, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

'''Duties'''
We are seeking a reliable and friendly Front Desk Clerk/Night Auditor to join our team.

As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay.

Responsibilities:

Run night audit
Greet guests in a warm and professional manner
Checkin and checkout guests efficiently and accurately
Answer phone calls and respond to guest inquiries
Provide information about hotel facilities, services, and local attractions
Handle guest complaints or concerns with patience and professionalism
Process payments and maintain accurate records
Maintain a clean and organized front desk area

Skills:

Strong guest service skills with the ability to create a welcoming atmosphere
Proficient in front desk operations and hotel procedures
Knowledge of phone systems and ability to handle multiple phone lines
Excellent communication skills, both verbal and written
Exceptional customer service skills with a friendly and helpful demeanor
Ability to handle difficult situations with professionalism and tact
Strong organizational skills with attention to detail

'''Requirements'''
To be successful in this role, you should have previous experience in hospitality or customer service. A high school diploma or equivalent is required.

We are looking for someone who is reliable, punctual, and able to work night shifts. The ability to multitask, prioritize tasks, and work well under pressure is essential.

If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.

Please note that this position may require standing for long periods of time.

Join our team today as a Front Desk Clerk/Night Auditor and be part of creating memorable experiences for our guests

Job Type:
Part-time

Salary:
From $14.00 per hour

Expected hours:
per week

Schedule: