Customer Service Representative - Smithville, Canada - STANPAC INC.

STANPAC INC.

Verified Company

Smithville, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

STANPAC is a dynamic Canadian based company that has been manufacturing dairy and beverage packaging for more than 70 years.

Since 1949 we have been actively committed to expanding our product lines with new products and innovations for the ice cream, fluid milk, wine, and spirit markets.

With additional facilities in Texas and New Jersey, Stanpac continues the evolution of our great company by introducing new products, sizes, and configurations for an ever-changing market.

We strongly believe that "good people make great packaging".

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Job Type:Full Time Permanent

Hours:
Monday - Friday

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Job Requirements:
Required Education:

Post-Secondary Education

Experience:

Minimum 2 years of experience in a customer service role.

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Skills, Knowledge and Abilities

Strong communication skills, written and oral
Accuracy and attention to detail in every aspect of work
Proven track record of good attendance and reliability
Good problem solving, time management and organizational skills
Ability to prioritize
Ability to think outside the box; critical thinking
Positive attitude with a focus on the internal/external customer
Good Team player
Excellent people skills
Ability to adapt to ever changing situations
Comfortable in a fast paced and at times stressful environment
Be able and willing to use a Stanpac PPE (personal protective equipment) while in plant area.

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Reasoning Ability
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Responsibilities and Duties:

Provide exceptional customer service to several key accounts
Provide a full service experience to our customers including answering phones, working with new art, entering orders, submitting production orders to the floor, invoicing and filing.
Working closely with our sales, production and shipping teams to ensure customers' needs are met and exceeded
Take initiative in making necessary and informed decisions based on facts and findings when needed.
Comply with current Stanpac safety regulations while in plant area.
Knowledge of HACPP, SQF and GMP's as it relates to packaging environment.
Other duties as assigned.

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Benefits

_What does Stanpac have to offer you? _

Full time hours in a clean manufacturing environment
Paid breaks
Opportunities for advancement
Health and Dental Benefits
RRSP matching up to 3%
Family picnics and team building

- $250 referral bonus when your awesome friend or family member hits their 2 month anniversary

OR

Come on in and see us directly at 2790 Thompson Rd. in Smithville

Stanpac is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. Applicants must make their needs known in advance.

We thank you for your interest in the position and in working for Stanpac where we are good people who make great packaging Only those considered for an interview will be contacted._