Program Assistant Iv - Brampton, Canada - City of Brampton

City of Brampton

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

JOB TITLE:
Program Assistant IV

DEPARTMENT:
Community Services

NUMBER OF POSITIONS: 1

HOURS OF WORK:
up to 40 - hour workweek

LOCATION:
Hybrid Model - when working onsite, you will report to the location of 8 Nelson Street West

HOURLY RATE:
$17.80 per hour

JOB TYPE:
Management and Administration

POSTING DATE:
March 20, 2023

CLOSING DATE:
March 24, 2023

AREA OF RESPONSIBILITY:

Reporting to the Supervisor/Manager, provide project, program, and/or administrative support to the division.

Ensures efficient and effective delivery of programs and services by providing direct functional support in a specialized/technical area of work, and responds to inquiries received by the section/division.

Provide program assistance and support for divisional initiatives, programs, processes, projects, and events
Respond to customer inquiries/concerns and provide information regarding programs and services to meet divisional service standards
Independently fulfills administrative and program duties as related to area of work, including correspondence, documentation, minute taking, preparing memos and reports, presentations
Supports Corporate project leads in the planning, coordination, implementation, and evaluation of divisional policies, programs, special events
Participates in working groups and brainstorming sessions to provide input, ideas, insights
Assist with data entry and database management (data audits, reconciliations, etc.)
Perform qualitative/quantitative research and analysis in a technical and/or specialized discipline to identify trends, industry best practices, and opportunities for continuous improvement
Communicate and follow up with business partners (internal and external) to complete tasks / projects on time
Prepares project / program updates for review by management
Maintain confidentiality based on the requirement to access and maintain sensitive sectional or divisional and organizational communication, reports, materials and records
Maintain an understanding of department programs and services
Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
Attend meetings/training as required

SELECTION CRITERIA:

Demonstrated working knowledge of discipline specific principles
12 years of related experience
Effective customer service skills
Ability to prioritize and excellent time management and organizational skills
Practical knowledge of applicable software(s) within discipline

- **Preference will be given to students that have a permanent residency in Brampton. _
- **Various tests and/or exams may be administered as part of the selection criteria._

Alternate formats will be provided upon request.

Interview:
Our recruitment process will be completed with video conference technology.