Patient Administrative Associate- Neuropsychology - Toronto, Canada - Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary of Duties
The PAA provides clerical support to all areas of Ambulatory Mental health as assigned.

This includes staffing, scheduling, payroll, registering patients in QuadraMed, telephone contact with patients to set up appointments, setting up charts, co-ordinating patient flow, maintaining of patient records, fielding phone calls and queries.

In collaboration with other PAAs in the program, covers patient reception, registering patient visits, maintain workload statistics, set up, maintain and closes patient files.

Covers for other clerical staff as required during vacations, breaks and absences.

Qualifications/Skills

One year of Community College
Medical Terminology course preferred
One year of Administrative/Business experience in health care setting required
Demonstrated Patient-Focused Care/Customer Service behaviour
Knowledge of software packages such as Word/Windows
Keyboarding at 40 w.p.m with maximum 5% error rate
Ability to organize work effectively, and work at a fast pace in an unpredictable environment
Excellent problemsolving and communication skills
Demonstrated ability to work in a team environment