Client Support Officer - Ottawa, Canada - The National Dental Examining Board of Canada

The National Dental Examining Board of Canada
The National Dental Examining Board of Canada
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

The National Dental Examining Board of Canada (NDEB) is the organization responsible for establishing and maintaining a national standard of competence for dentists in Canada.

Its mission is to serve the Canadian public, Dental Regulatory Authorities, and dental education institutions by ensuring a valid and reliable evaluation of competence for dentists in Canada.

We have a 14-month term position available on our Communications team in a Client Support role.


KEY ACTIVITIES

  • Answer the telephone in a professional and courteous manner.
  • Handle routine information calls and refer calls when appropriate.
  • Coordinate with the Communications Officer on the development of standard responses.

QUALIFICATIONS:


  • Fluently bilingual English and French both written and spoken is preferred
  • 12 years of Administrative, Reception, Customer Support, or related experience
  • High degree of critical thinking skills
  • Creative thinker
  • High degree of accuracy and attention to detail
  • Highly organized
  • Strong communication and interpersonal skills
  • Display initiative and collaboration skills
  • Ability to handle highly confidential data with sensitivity and care


Accommodations will be provided at all stages of the hiring process; we ask applicants to make their needs known in advance.


Job Types:
Full-time, Contract

Contract length: 14 months


Benefits:


  • Onsite gym
  • Paid time off

Schedule:

  • Monday to Friday

Work Location:
In person
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