Food Assistance Support Worker - Kitchener, Canada - House of Friendship

House of Friendship

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At HOF we believe in what we are doing.

We get out of bed each day to make a difference in our community; to walk with and to serve.

We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great doesn't it? It is

The Emergency Food Hamper Program helps people living in Kitchener/Waterloo who have no food and no way of getting food.

We are seeking a reliable, friendly and organized individual to join our team as a Food Assistance Support Worker.

This person will work with our team at the Emergency Food Hamper program helping to provide food assistance to people living on a low-income in Kitchener/Waterloo.

Some of the duties will include providing intake, assisting with screening and warehouse work.

This is a permanent, salaried, full-time position (37.5 hours per week).

The schedule is weekdays, Monday to Friday, 8:30am to 4:30pm.

Key Responsibilities:

Support with intake by assisting individuals and families to identify their concerns, increase awareness of and access to resources and make necessary referrals
Assist with packing food hampers, screening, program administration and volunteer support tasks
Receive, sort and organize storage of food and nonfood items
Support operations of the Emergency Food Hamper warehouse
Work with volunteers and staff to keep Emergency Food Hampers space clean and organized
Support program evaluation and statistics collection, as needed

Skills Experience:

Minimum high school education is required
Customer service experience and experience working with the public required
Previous warehouse and/or retail experience is an asset
Excellent organizational skills required
Knowledge of food safety issues required
Excellent verbal and written communication skills, comfort working with members of the public and participants
Knowledge of social work principles and/or food security issues would be an asset
Proficiency with basic computer operations, ability to use a database to input and retrieve participant information
Ability to work independently in a busy environment, problem solve and adapt to new situations
Attention to detail, ability to achieve thoroughness and accuracy when accomplishing a task
Ability to maintain health and safety standards and contribute to a safe and healthy work place
Ability to speak nonEnglish languages would be an asset
Commitment to understand and uphold the mission and values of House of Friendship is expected
Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
Ability to work professionally as a team member with staff, participants and community members
Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs
Experience with and commitment to using an antiracism, antioppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery
Must be dependable, professional, flexible, a team player, and have a positive attitude
Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges
Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

Rate of Pay:

Note:
Most new team members will start somewhere between the start rate and the mid point of the range.

Grade: 4

Min:
$21.31

Mid:
$24.68

Max:
$28.05

Working Conditions:

37.5 hours per week; Monday to Friday, 8:30am to 4:30pm
This position involves some heavy lifting must be physically able to lift and move boxes and bags up to 40 pounds; must be able to stand for several hours
Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected

COVID-19 Vaccination Policy:

To maintain the safety of staff and participants, House of Friendship has implemented a COVID-19 Vaccination Policy.

All Staff hired after October 19, 2021 are required to provide proof of being Fully Vaccinated against COVID-19 as a pre-condition of their employment or placement offer.

If an individual is unable to be vaccinated against COVID-19, they will be required to submit written proof verifying a medical reason or by submitting a request under the Ontario Human Rights Code and agree to regular Rapid Antigen Testing at least two times per week.

When documentation has been received and approved, House of Friendship will provide accommodation up to the point of undue hardship in compliance with the OHRC and may fol