Collections Administrator - Edmonton, Canada - GFL Environmental Inc.
Description
The Collections Administrator (Soft Caller) position is responsible for a pre-defined list of AR customer accounts and the timely collections of those accounts, with an emphasis on building successful internal and external relationships.
Key Responsibilities:
- Identifying escalation opportunities to ensure timely collections, of current billed invoices
- Maintain the accuracy of the information retained for that customers, terms, customer defined billing requirements etc.
- Month End consolidation and completeness of departmental tasks
- Seeks new ideas to improve efficiency in completing own work
- Support reporting processing
- Customer Credit Card processing
- Various projects to support the AR and Accounting teams as required
- Outgoing calls up to 100 per day
- Comply with all company policies, procedures and directives from management
Knowledge, Skills, Abilities and Competencies:
- Basic Accounting Knowledge.
- Intermediate Excel
- Internal/External Customer Service
- Excellent verbal and written communication
- Excellent customer service and phone skills
- Effective time management and organizational skills
- Bi-Lingual English/French is considered an asset
- We thank you for your interest. Only those selected for an interview will be contacted. _
- GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that worldclass talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. _GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._
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