Jobs

    hotel receptionist - Les Éboulements, Canada - Repère Boréal Inc

    Repère Boréal Inc
    Repère Boréal Inc Les Éboulements, Canada

    3 days ago

    Default job background
    Plein temps
    Description
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate

      • Work setting

    • Hospitality industry
    • Hotel, motel, resort

      • Tasks

    • Investigate complaints and claims
    • Register arriving guests and assign rooms
    • Resolve complaints and claims
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Perform light housekeeping and cleaning duties
    • Provide customer service

      • Computer and technology knowledge

    • Word processing software
    • Central reservation system (CRS)
    • Internet

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Judgement
    • Organized
    • Reliability
    • Team player

      • Experience

    • 1 year to less than 2 years
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais ou Français
    • Heures de travail: 35 hours per week
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