Hotel Front Office Manager - Edmonton, Canada - Hampton Inn & Suites by Hilton Edmonton NW/St. Albert

Sophia Lee

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Sophia Lee

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Description

Education:
Secondary (high) school graduation certificate

  • Experience: 1 year to less than 2 years
- or equivalent experience


Work setting:


  • Urban area
  • Hotel, motel, resort

Tasks:


  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Prepare budgets and monitor revenues and expenses
  • Address customers' complaints or concerns
  • Establish work schedules

Supervision:


  • 1 to 2 people
  • 34 people
  • 510 people

Computer and technology knowledge:


  • MS Word
  • MS Excel
  • MS Office
  • MS Outlook

Security and safety:


  • Basic security clearance

Transportation/travel information:


  • Public transportation is available

Work conditions and physical capabilities:


  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability:


  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Team player

Other benefits:


  • Parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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