Customs Team Lead Afternoon Shift - Sarnia, Canada - DHL

DHL

Verified Company

Sarnia, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

eports To:
Station Manager - YZR**
Location:YZR- Sarnia**
Shift:Afternoon 4pm to 12am**
Company Profile

DHL Global Forwarding is a Freight Forwarding organization that is the expert in global air, ocean and ground Freight Forwarding.

Our passion is to enable international trade utilizing the best teams in the industry. We simplify our customer operations and maximize their opportunities to achieve results.
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Job Summary:

The Team Leader manages and drives performance of a team of Customs Specialists performing the customs entries. The Team Leader will execute on customs entries and ensure customs clearance is completed in a timely and efficient manner. Adhering to compliance standards is essential.

Main tasks & Key Responsibilities:

Supports relationships with Customs authorities and other required counterparts
Directs and coordinates a team of Customs Specialists in daily Operations activities
Ensures all Customs entries are completed in a timely and efficient manner
Supports in KPI achievements by conducting performance reviews and evaluating Customs

Specialist team members

Manages team productivity and develops initiatives for efficiency improvements
Develops best practices and ensures operational adherence to defined processing standards
Oversees operational account management and ensures delivery against agreed scope
Handles escalations (e.g. dispute with internal/ external customers)
Manages operational adherence to compliance standards
Manages vendor relations
Identifies training needs and opportunities to develop a highly skilled customs ops team
Where Customs are centralized ensures that functional workflow models are in place between

central Customs Teams and Operations

Minimum Requirements (Education, experience and skills):

2-3 years' supervisory experience
Extensive knowledge of customs requirements and operational processing of customs

activities

Longterm experience and proven track record in the customs segment
Fit for people management role
CCS Qualified
Proficient decision making skills
High degree of written, verbal and organizational skills
Diligent attention to detail

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43,000 employees in 101 countries.

Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds.

DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 6 regions and 35 countries.

Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

DHL Global Forwarding on LinkedIn

| DHL Freight on LinkedIn