Avp, Branch Strategy - Toronto, Canada - TD Bank

TD Bank
TD Bank
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

TD Description
Stay current and competitive. Carve out a career for yourself. Grow with us.


Department Overview

  • Personal Banking Delivery Excellence is focused on supporting and guiding our branch banking teams in delivering Legendary experiences with every customer, every time.
We serve to be the voice of our branches across the country:
building better advice capabilities, simplifying processes, and enabling better employee and customer experiences alike.

We ensure that employees have the right systems, tools, consistent processes, and support to efficiently execute their jobs, and in turn, deliver on Make it Personal - our Customer Experience Model.

Working collaboratively alongside our Partners across TD on a variety of projects, we carefully craft every new initiative ensure seamless delivery to the field, executing with speed and impact.


  • Reporting to the Vice President
  • Branch Performance & Network Strategy, the AVP
  • Branch Strategy & Network Planning will be accountable for:
  • Owning the Branch Playbook and Go-To-Market strategy for PBDE while acting as a "thought-leader" and change agent to further advance the Bank's approach to network planning.
  • Developing a market and branch segmentation approach to support an integrated Market Planning Strategy to optimize growth market penetration.
  • Partnering to implement market plans and supporting the understanding of current state & impact of planned changes and the evolving role of the branch in an omnichannel context.
  • Determining the medium and longterm view of branch formats in the context of the evolving distribution landscape to introduce formats that are aligned to evolving customer behaviours and preferences.
  • Proactively staying current with business priorities and responding to new market dynamics
  • Gain agreement and funding to support plan implementation.
  • Manage $168MM Capital and $375 Operating Expense plans for customer facing retail real estate network and ATM spend.
  • Optimize the existing Network Planning framework to continuously evolve a market leading, comprehensive, and holistic longterm retail network including the branch hours strategy.

Job Requirements

  • Key Capabilities Required
  • Strong ability to partner with senior leaders to coordinate our strategy and drive change across multiple workstreams
  • Strong stakeholder management
  • Strong strategic thinker who exercises critical thinking and prudent judgement
  • Strong ability to influence and impact change and key driver of outcomes

Additional Information

  • Associate Vice Presidents (AVPs) at TD Bank Group contribute to the overall reputation of TD. As executives, AVPs help to set the ethical, organizational and performance standard for the teams they lead and exemplify how an effective performance and development culture functions day to day. An AVP is expected to guide their team, collaborating as appropriate with TD partners, to deliver superior results in both the short and long term.
  • AVPs promote adherence to TDBG's vision and purpose to be the better bank, and to enrich the lives of customers, communities, and colleagues.
As part of the general management of their function, AVPs are accountable to deliver against TD's five shared commitments:

  • Think like a customer; provide legendary experiences and trusted advice
  • Act like an owner; lead with integrity to drive business results and contribute to communities
  • Execute with speed and impact; only take risks we can understand and manage
  • Innovate with purpose; simplify the way we work
  • Develop our colleagues; embrace diversity and respect one another

Inclusiveness


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


Job Family

  • Sales & Customer Distribution Support Executives

Job Category - Primary

  • Sales & Business Development

Job Category(s)

  • Sales & Business Development

Hours

  • 37.5

Business Line

  • TD Canada Trust

Time Type

  • Full Time

Employment Type

  • Regular

Country

  • Canada

Province/State (Primary)

  • Ontario

City (Primary)

  • Toronto

Work Location

  • TD Centre
  • North 77 King Street West

Job Expires

  • 19Feb2023
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