Customer Service Representative - Sherwood Park, Canada - Park Mazda

Park Mazda
Park Mazda
Verified Company
Sherwood Park, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

If you are a positive, upbeat, customer-loving person who has a strong passion for building customer relationships and sales, our Customer Service Representative position is open for applicants.


This is a career path for those individuals who love their customers and know how to make them feel special.

If you want a consistent income, bonus incentives, a career, and a normal work schedule, we are right for you.

Our hiring philosophy is; Hire Attitude, Train Skills. You bring your high-level customer experience skills, we train the rest.


Officially, the job is known as a Customer Service Representative, however, the core job components are customer service and sales.

The high-level overview of a CSR is;

  • Solicits existing customers, to promote the maintenance services recommended by the manufacturer and, where applicable, also promotes other services, as instructed by management.
  • Arranges and confirms appointments.
  • Actively participates in managing the customer database. Ensures that the list of calls is updated.
  • Consults customer history before making the telephone calls.
  • Issues activity reports and keeps a file on telephone followup successes.
  • Actively participates in developing call scenarios, in order to meet objectives for number of appointments arranged.
  • Actively participates in managing appointment making in the department.
  • Follows up on files that are his/her responsibility.

Work Hours:
Mon-Fri, and Saturdays half day every third week.


Wage:
$3,000 - $6,000/month


Qualifications:

  • Positive Attitude and Customer Satisfaction Focused
  • Valid Driver License
  • Bondable
  • Self-Motivated
  • Clean Criminal Record
Work Remotely

  • No

Job Types:
Full-time, Permanent


Salary:
$20.00 per hour


Benefits:


  • Extended health care

Schedule:

  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Job Types:
Full-time, Permanent


Salary:
$3,000.00-$6,000.00 per month


Benefits:


  • Extended health care

Schedule:

  • 8 hour shift
  • Every Weekend
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Education:


  • Secondary School (preferred)

Experience:


  • Customer service: 2 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person
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