Help Desk Special Projects Support - Ottawa, Canada - FULLY MANAGED INC

FULLY MANAGED INC

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Fully Managed
Fully Managed is a leader in digital business transformation and managed services. As a ServiceNow Elite partner, we enable organizations to navigate and excel in the digital-first work world.

Our mission is #CreatingPeaceOfMind through better IT, customer and employee experiences to make work flow We eat, sleep, and breathe our core five values:

Fanatical Service
Absolute Accountability
Inspiring our People
Passion for Innovation
Monomaniacal about Process

We are a team, a family, and a group of world class collaborators who also have A LOT of fun together.

Key areas of responsibility:

This is a remote position for a summer student for the period of May 1- August 30th. The role is to support our technical teams in completing tasks to #creatingpeaceofmind for our customers.

Complete quality assurance on support tickets and related documents.
Database data entry and verification and migration.
Create and manage documents in a repository.
Run reports utilizing custom dashboards, PPT and Excel.
Other duties as needed.

Skill and knowledge requirements

We're flexible but these are a must:

Proficient in MS Office
Demonstrated excellent time management and organizational skills.
Ability to work independently.

Interested?

Fully Managed promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act.

Fully Managed provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the recruitment process, please advise us if you require any accommodation.

**No recruiters and no phone calls please