Is Specialist, Microsoft 365 Services - Mississauga, Canada - Maple Leaf Foods

Maple Leaf Foods
Maple Leaf Foods
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

The Specialist, Microsoft 365 Services role is a full-time position reporting to the Manager, User Experience of the Information Solutions (IS) Digital Innovation team.

Enjoy flexible hybrid working arrangements with regular weekly time in the office at the Meadowvale campus located in Mississauga, ON.


Snapshot of a Day-in-the-Life:


  • Design and configure custom endtoend lowcode solutions that enable digital processes with intuitive user experiences which improve productivity, collaboration, and knowledge sharing
  • Document user stories, test cases, technical references, user support resources and other artifacts in support of agile methodology and endtoend service delivery
  • Research and test new concepts and usecases to evaluate the business case rationale for implementation and provide recommendations to management
  • Perform System Integration Testing (SIT) or facilitate User Acceptance Testing (UAT) to ensure quality delivery of solutions
  • Support execution of strategic priorities such as Citizen Development or SharePoint Governance
  • Resolve support and incident cases assigned to the team queue within prescribed service level agreements, and comply with change and release management process
  • Other duties as assigned, limited travel

What You'll Bring:
An experienced Microsoft Champion with a passion for driving continuous improvement through digital transformations.

  • Advanced skills with creating and supporting enterprise process solutions built on the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Virtual Agents) using canvas and modeldriven approaches, SharePoint or Dataverse backends, Azure functions / logic apps or connectors
  • General proficiency with Microsoft's modern toolkit (SPFx, Themes, Site Designs, Teams Template, UI fabric, adaptive cards, Custom Teams Apps & Connectors) or other programming skills (PowerShell, SharePoint Online cmdlets, Microsoft Teams cmdlets, SharePoint PnP cmdlets, Azure AD cmdlets, Typescript, JavaScript, HTML, CSS, or responsive web design) beneficial
  • Microsoft certification in Power Platform, Teams, and SharePoint Online or other related programs highly desirable
  • Experience with supporting a Citizen Developer framework would be beneficial
  • Proficient with agile delivery methodology and use of related tools, e.g. Azure DevOps to manage sprint planning and user stories
  • Highly collaborative in nature with strong empathy for others
  • Strong verbal and written communication skills maturely interacts with users from all levels in the organization with ease, produces thorough documentation and supporting artifacts, simplifies complex technical explanations for the audience
  • Consumerpackaged goods or manufacturing industry experience preferred
  • Prior use of BMC Remedy / Smart IT or similar ticket management tools helpful, training will be provided
  • Postsecondary degree in computer technology, user experience or a related business field, or 7+ years relevant experience

What We Offer at Maple Leaf Foods:

  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • A hybrid work model that embraces remote work for eligible roles, helping team members achieve worklife balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, 'speaker series' events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We're a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet.

We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let's build a better future, together.

We're passionate about food. For more than 100 years, we've mad

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