Court Administration Clerk - Niagara, Canada - Niagara Region
Description
Division:
Legal & Court Services
Temporary Duration:
Approximate Duration:
up to 12 months
JOB SUMMARY:
The Court Administration Clerk is responsible for providing court administration for Provincial Offences Court, in addition to providing first-line customer service as backup to the Court Customer Service Representative position.
QUALIFICATIONS:
EDUCATION:
- Completion of Grade 12 or equivalent.
- One year postsecondary education in Law Office Administration, Law Clerk or related program.
KNOWLEDGE/EXPERIENCE:
- Minimum 2 years of experience working in a court or legal office following interacting with the public and providing exceptional customer service.
- Previous cash handling and reconciling experience considered an asset.
- Fluency in French (both written and verbal) considered an asset.
SKILLS:
- Knowledge of Provincial Offences Act and the Courts of Justice Act.
- Knowledge of the Ontario Court of Justice and Provincial Offences Court procedures.
- Knowledge of legislation and processes related to Court Administration matters.
- Excellent oral and written communication skills.
- Excellent keyboarding skills.
- Strong computer skills in a Windows environment and knowledge of the Integrated Court Offences. Network (ICON) system and the Court Administration management System (CAMS).
- Strong interpersonal skills with ability to deal diplomatically with the public, colleagues, stakeholders and the judiciary.
- Strong attention to detail/accuracy.
- Strong conflict resolution skills.
- Ability to deal deescalate difficult conversations.
- High level of emotional intelligence.
- Ability to interpret legislation.
- Ability to follow direction and work within established procedures.
SPECIAL CONDITIONS:
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
Closing Statement:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY
- Phone: or
- Bell Relay:
- Inperson: Sir Isaac Brock Way, Thorold, ON L2V 4T
- Human Resources Department
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