President & CEO - Winnipeg, Canada - Manitoba Liquor and Lotteries

Sophia Lee

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Sophia Lee

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ABOUT THE POSITION OF PRESIDENT AND CHIEF EXECUTIVE OFFICER


The President and Chief Executive Officer will provide strategic leadership of the Manitoba Liquor and Lotteries Corporation by working closely with the governing Board of Directors and executive management team to ensure Manitobans receive high-quality, safe and cost-effective liquor and cannabis products and gaming and entertainment experiences.

The next President and CEO delivers value to Manitobans while ensuring a profitable, sustainable corporation in the long term that generates income through sales, operational efficiencies and expenditure containment.

They will continue to maintain a high-performance organization with dedicated, skilled, engaged and customer-focused team members, efficient service delivery and administrative processes and risk practices that allow for income growth to support provincial priorities.


LEADERSHIP ACCOUNTABILITIES

Accountability 1:
Strategic, Business and Operational Planning


  • Develop and implement processes and practices to identify the needs and expectations of Manitobans, key stakeholders and target customers in relation to the gaming experience and the sales and distribution of liquor and the distribution of cannabis
  • Develop and implement processes and practices to evaluate MBLL's ability to meet needs and address future conditions or issues
  • Ensure the emerging trends in the liquor, cannabis and gaming industries, and their implications for MBLL, are well understood and new opportunities are proactively and thoroughly evaluated and brought to the Board for consideration
  • Provide leadership in formulating the vision, direction, goals and objectives of the organization and ensure they are aligned with the strategic goals of the Board of Directors and the Government of Manitoba including optimized net income, cost savings, process improvements and social responsibility considerations
  • Create strategies to position the organization 7 to 10 years in the future by anticipating and acting on trends
  • Translate the strategic plan into operational and business plans and communicate operational objectives to all employees and appropriate stakeholders
  • Ensure the development of comprehensive business plans with clear identification of cost and revenue drivers and strategies to control expenses while driving revenue as well as evidencebased analysis of future scenarios

Accountability 2:
Transformational, Financial, Operational and Performance Leadership


  • Lead the continued implementation of transformation initiatives ensuring the Corporation can achieve strategic directions of the Board and the Government of Manitoba
  • Establish a business and service delivery model for the Corporation that achieves financial objectives and customer service goals
  • Embed accountability, efficiency and continuous improvement in the processes and practices throughout the organization
  • Ensure that the organization functions as a socially responsible corporate citizen by making a positive contribution to the communities in which it serves, and by leading through personal example
  • Champion Corporate Responsibilities (CR) by leading corporate CR initiatives and ensuring corporate responsibilities (consumer, environmental and community) and corporate reputation risks and opportunities are considered in business decisions and integrated into products, plans and corporate culture
  • Establish processes and procedures to collect and analyze relevant data and information to inform decisionmaking regarding policy, product selection and quality control
  • Develop and embed in daily operations, risk management practices that support innovation while mitigating risk
  • Assume overall accountability for short and longterm capital and operating budgets and present them annually to the Board of Directors and Treasury Board
  • Monitor the performance of the organization to ensure adherence to Board direction, established budgets and performance standards in the consistent delivery of highquality products and services to MBLL customers
  • Ensure regular reviews of performance against the goals of the organization are completed and provide clear monthly, quarterly, annual and ad hoc reports to the Board and the Government of Manitoba
  • Ensure appropriate controls and measures are in place to protect the assets of the organization

Accountability 3:
Board of Directors Support


  • Advise and assist the Board of Directors in the development of policies, strategic goals and objectives, programs, services and new initiatives in response to identified needs as well as provide current information about a changing environmental landscape
  • Ensure formal written documentation including reports, background information and briefing materials are prepared and presented to the Board of Directors and the Government of Manitoba as required to support decisions and the development of policy and direction as well as to ensure the Board is

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