Airline Duty Manager - Mississauga, Canada - Alliance Ground International

Alliance Ground International

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

As a Duty Manager you will:
Supervise and direct the work of passenger service team members as they check in passengers and luggage and address passenger questions and concerns.-
Create and manage schedules to ensure adequate staffing for all passenger service operations.-
Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities.-
Serve as point person for customers and management to minimize or eliminate potential delays.-
Observe and enforce all ATS and Airline safety regulations as well as company policies.-
Actively search for and report to station management any future business opportunities-
Assist with all passenger service roles (checking in passengers, luggage, and communicating with passengers, and coordinating ticket counter activities with vendors, flight and ground handling teams), as needed.
To be a Duty Manager you must:
Demonstrate strong communication skills to interact professionally with team members and customers.-
Be at least 18 years old and possess a high school diploma, GED or work experience equivalent.-
Have a valid driver's license with a clean driving record.-
Be able to pass a drug screen and obtain airport security clearance which includes an extensive employment, criminal record and residence background check.
As a Duty Manager you must be able to:
Lift up to 70 pounds (32 kg) on a regular basis-
Carry heavy items up and down jetway stairs.-
Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.-
Work outside in all types of weather, around jet and machinery noises.
Alliance Ground International (AGI) is an international ground handler that supports the airline industry. We are committed to delivering the aviation community quality services by maintaining the highest level of safety and supplying efficient, effective staff.
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.