Assistant Program Manager - Vancouver, Canada - Community Builders Group

Community Builders Group
Community Builders Group
Verified Company
Vancouver, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Summary


As an Assistant Program Manager, you will play a vital role in supporting individuals within our community to enhance their quality of life and achieve their personal goals.

As a member within this interdisciplinary team, you will work both independently and closely with other team members to support adults experiencing or at-risk of experiencing homelessness to find and maintain safe, permanent housing.


Functions & Responsibilities

  • Coordinating and facilitating appointments for residents with healthcare providers, social services, and other relevant professionals in collaboration with site staff
  • Assisting in the relocation process for individuals transitioning into housing, including coordinating transportation and logistics with site staff
  • Providing guidance and support to ensure a smooth transition and adjustment to new living arrangements
  • Serving as a mediator and advocate for clients in communication with landlords
  • Addressing any issues or concerns related to housing, maintenance, or community services on behalf of the residents
  • Collaborating with landlords to advocate for the needs and rights of clients
  • Conducting outreach efforts to identify individuals in need of assistance who are living in private market housing
  • Building relationships with individuals to understand their needs and providing support and resources as necessary
  • Offering guidance on accessing available services and programs to improve overall wellbeing
  • Developing individualized case plans for clients that have transitioned into private market housing, incorporating their goals, strengths, and challenges
  • Regularly reviewing and updating case plans based on progress and changes in the client's circumstances
  • Advocating for clients' rights and access to essential services, including healthcare, housing, education, and employment opportunities
  • Keeping detailed records of client interactions, assessments, and progress towards goals
  • Preparing reports and documentation as required by BC Housing
  • Perform other related duties as required.

Skills and Abilities

  • Knowledge of the Residential Tenancy Act (RTA) and the Vancouver rental market a plus
  • Write clearly and informatively, edit work for spelling and grammar, vary writing style to meet needs, present numerical data effectively, ability to read, write and interpret documents of a technical nature
  • Able to analyze problems, identify alternative solutions, project consequences of proposed action and implement recommendations in support of goals
  • Can attend to highly detailed work accurately and efficiently, able to work independently
  • Ability to meet schedules and timelines
  • Ability to engage a wide variety of people with a high level of professionalism, including diverse populations
  • Strong computer skills (ie. Microsoft Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks.
  • Demonstrate ability to get along with others effectively to manage conflict, to participate as a team member, and to give and accept feedback constructively.

Qualifications

  • A relevant university degree or 23 year college diploma preferred
  • A minimum of 2 years' experience working with diverse populations, including those impacted by mental illness/addictions, poverty, and homelessness
  • Experience using HIFIS considered an asset
  • Valid First Aid Level 1 required.
  • Class 5 BC driver's license required.
  • Criminal Record Check required.

Pay:
$57,810.00-$60,000.00 per year


Benefits:


  • Automobile allowance
  • Casual dress
  • Company car
  • Dental care
  • Extended health care
  • Onsite parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:


  • Bachelor's Degree (preferred)

Experience:


  • Project management: 1 year (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Class 5 Licence (required)

Work Location:
In person
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