Whitby Service - Swish Maintenance Limited

Sophia Lee

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Sophia Lee

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Description
Join the Swish Family as a Service Technician

We are Swish

We are people like you. Everyday our team members provide expert solutions in spaces all across Canada. Together, we build a safer, cleaner, and more sustainable future.


Position Overview:

Swish Maintenance Limited is currently looking for a Service Technician.

The role of the Service Technician is to maintain customer satisfaction by ensuring timely equipment service including but not limited to emergency repairs, planned maintenance, pre-and post-delivery inspections, training and general customer service as it pertains to equipment service.

Previous experience is an asset, not required, we are committed to the learning and development of the right team members


Duties & Responsibilities:


  • Servicing and repairing industrial and commercial equipment (small motors) including electrical problems in house and onsite
  • Involved with inventory control of replacement parts and equipment
  • Proactive for care, maintenance, stocking and general housekeeping of service van
  • Responsible to complete all scheduled service calls based on service procedures
  • Assist with any Industrial equipment demonstrations/rentals required by sales, staff, management or customers
  • Accountable for hours and paperwork spent on outside or in house service calls
  • Participate in reducing customer down time through Planned Maintenance Agreement sales
  • Assist, when required, with all service related inquiries
  • Report any injuries incurred inhouse or offsite while performing servicerelated duties
  • May be required to perform after hours'/weekend emergency Industrial Service repairs
  • Reports to Branch Manager

Qualifications:


Experience:


  • Class A Mechanic license
  • Clean Drivers abstract
  • Commercial level of acquired technical/mechanical knowledge such as small engine or automotive technician.
  • WHMIS and TDG training required (company will provide training)
  • Good organizational skills and clerical abilities as you will be responsible for maintaining a fully stocked parts department.
  • Ability to handle powered machinery
  • Ability to do basic math, problem solve
  • Unique problems are passed to Operations Lead or Service Manager
  • Interpersonal skills to communicate with customers, staff and suppliers in a pleasant and professional manner
  • Motor skills to operate computer, Custom software, phones, debit and interac machines
  • Minimum of 2 years' motor and electrical experience
As part of the Swish family you will receive;

  • Learning & Development Opportunities
  • Extended Health & Dental Care
  • Employee Assistance program
  • RRSP & DPSP
  • Competitive Commission Incentive
  • Paid time off


Swish is an equal opportunity employer, offering an above average compensation and benefit package, as well as excellent opportunities for professional development and advancement with a growing CANADIAN company.


Swish Maintenance Limited is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA').

Should any applicant require accommodation through the recruitment and selection process, please inform Human Resources.

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