06 - Associate, IT Customer Enablement - Toronto, Canada - Celestica

Celestica

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID: 120558

Remote Position:
Hybrid

Region:
Americas

Country:
Canada

State/Province:
Ontario

City:
Toronto

General Overview:

Functional Area:
Information Technology (ITM)

Career Stream:
IT Partnership (PTN)

Role:
Associate (AST)

Job Title:
Associate, IT Customer Enablement

Job Code:
AST-ITM-CUST

Job Band:06

Direct/Indirect Indicator:
Indirect

Summary:

The Associate, IT Customer Enablement will facilitate requirements gathering sessions with business users to define and document current state business processes, pain points with existing processes and map out the desired to-be state.

Business requirements then need to be mapped to technical requirements to help identify one or more potential solutions enabled by technology.

Detailed Description:

Assist with solicitation and elicitation of business requirements from the business teams, document the asis and tobe processes using various business analyst models
Support IT Business Partners and various IT teams to deliver IT solutions
Support small to intermediate projects through the project lifecycle, including project scope, schedule, resources, quality, costs and change
Support with task assignment to project resources and reporting on and managing project scope throughout the lifecycle
Assist in preparing regular and accurate reports for stakeholders
Assist in documenting business stakeholder roadmap/strategy and IT strategy (quarterly)
Support in the development of documentation, cases studies and other marketing collateral to help sell/differentiate Celestica IT
Assists in documenting customer roadmap/strategy and IT strategy (quarterly)
Develops documentation, cases studies and other marketing collateral to help sell/differentiate Celestica IT

Knowledge/Skills/Competencies:

Effective teamwork and collaboration skills
Strong verbal and written communication skills
Creative Problem solving
Results oriented
Ability to take initiative in a fastpaced environment
Flexibility
Understanding of business, finance, supply chain and manufacturing processes along with IT solutions

Physical Demands:

Duties of this position are performed in a normal office environment.

Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.

Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
No overnight travel is required.

Typical Experience:

Entry level to 1 year of experience in a similar role or industry.

Typical Education:

University degree in one of the following: Computer Science, Business Administration, Commerce, Engineering

Notes:

Celestica is an equal opportunity employer.

All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

COMPANY OVERVIEW:

Celestica (NYSE,

TSX:
CLS) enables the world's best brands.

Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges.

As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.