Business Analyst - Toronto, Canada - Navigatr

Navigatr

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Navigatr Group is a privately held company that invests in travel companies that elevate the customer experience and drive innovation.

Our expansive and growing group of brands empowers seamless access to a comprehensive range of luxury travel options and services globally with over $1 billion transactions annually.

Navigatr Group's goal is to create a more purposeful travel industry through its strategic investment, best-in-class services and philanthropy.

You will be joining a team that is building tools for our clients and partner organizations.

Our ambition is to change travel industry by providing industry leading tools that will enable our Agents to deeply connect with their clients and spend less time booking and invoicing the services that they deliver.

The Business Analyst liaises between the business and the technical teams, translating business and user needs to technical requirements. Additionally, the Business Analyst reviews both current and new technology, identifying opportunities for system improvements.

Your understanding of users along with the economics of TripArc's business are important in delivering tools that will meet the needs of the company.

Key Responsibilities

Conduct needs assessments with clients to identify business requirements to translate into features or "user stories".
Determine scope and prepare requirements documents for projects to ensure scope and business requirements are understood and acceptable to stakeholders.
Demonstrate a solid understanding of Scrum and Agile methodologies including estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation.
Investigate and analyze problems, business processes and requirements in order to recommend appropriate solutions.
Provide direction to internal and external users and assist in the effective and efficient resolution of issues.
Work as a team member with other technical staff, to ensure connectivity and compatibility between systems.
Prepare detailed flow charts and diagrams outlining system capabilities and processes.
Document system problems and resolutions for future reference.
May lead/manage efforts for various components of a technology project.

Qualifications:

Bachelor's degree in a Business, Information Science, or Computer field.
Five years of Business Analyst or related experience.
Certifications: PMP, Agile/Scrum (CSM, CSPO) an asset.
A combination of education and/or work suitable working experience.
DevOps and Agile Toolset (JIRA, Confluence).
Work experience in ecommerce or travel industry preferred.
Excellent organization, planning and prioritization skills.
Proactive approach to problems and issues, working ahead of potential "glitches".
Skilled in performing structured business analysis on medium to large projects.
Skilled in analysis, problem solving, critical thinking and decision making.
Understanding of the business and practical needs of users.
Ability in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to effectively participate in multiple major projects or project roles or lead a variety of project team activities/tasks.
Able to effectively communicate technical concepts to other members of the team both technical and nontechnical.
Effective written and verbal communication skills as well as presentation skills.
Superb content development and editing skills.
Excellent teamwork and team building skills.

Additional Information:

Cultural Fit

Thrives working in a technology and KPI driven organization.
Able to thrive in an entrepreneurial environment.
Highly functional in a fast paced, constantly changing workplace building plans through iterations from learning on what's working and not working.
Ability to build trust and work through conflict both upwards and downward.

We know that our success is dependent on the people who join our team, which is why we recruit the best.

Our team is made up of owners; people who are smart, low ego, and who are accountable for their results.

We all play a part in the success of the company and are proud of what we do.