Customer Service Agent-airport - Richmond, Canada - China Airlines

China Airlines

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full-time position

Prepare flight operation related documentation
Supporting and coordinating passenger service operations on a daily basis including checkin counter, lobby area, departure gate, customs, arrivals, and other areas within the airport
Assist passengers with general customer service and provide required information
Assist passengers in case of misconnections/cancellations/delays
Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of coworkers and customers
Comply with all security requirements
Complete documentation required to clear aircraft upon arrival and/or departure
Coordinate with airport authority for flight operational handling
Coordinate with relevant departments within the company and follow direction given by company management and supervisors; assists in all areas as assigned

Qualifications and Experience:

Must be at least 18 years of age and legally able to work in Canada without sponsorship
Must have postsecondary or equivalent higher education diploma
Experience in airline industry preferred
Must be able to hold and maintain all required airport security clearance
Valid Class 5 driver's license, with a clean driving abstract
Must be able to work on days, nights, weekends, and holidays
Proactive communication style with ability to read and write in English and Mandarin Chinese preferred
Display proficiency with computers, learning new concepts and systems quickly
Must be adequately vaccinated against COVID19

Salary:
From $2,766.00 per month

Benefits: