Academic Support Coordinator and International - Ottawa, Canada - Lambton College

Lambton College

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This is a full-time support staff Bargaining Unit position reporting to the Senior Dean, International Education & School of Information Technology working 35 hours per week at an hourly rate of $36.19.

This position will require working on-site full time at the Lambton Ottawa Center for Graduate Studies through the week.

This newly established satellite campus will service international students in graduate certificate programs at Lambton Ottawa located on the Saint Paul University campus.

Specific Accountabilities:

Academic Planning/Operational
Responsible for planning, staffing, and resourcing all academic programs and courses delivered at the Ottawa Campus.
Prepare a schedule plan for all Communications courses in the college for three academic terms
Provide input for the creation, maintenance and updating of timetables for the Campus, utilizing knowledge of program/course delivery enrollment data.
Provides to the Registrar's Office information and requirements for program delivery and jointly resolves any problems that arise.
Create, modify, and store all program and department documentation for the Campus (i.e. program maps, curriculum change, program builds, program approvals, and faculty/staff HR files).

Faculty Recruitment- Assist with the recruitment of faculty and support staff, their onboarding, and providing ongoing support

Prepare all hiring forms, including faculty classification for OTRFT staff
Assists faculty with any issues arising with Human Resources and the HRIS system

Student Services- Service the academic needs of international students during peak times.

This may include course registrations, graduation audits, withdrawals, transfer credits, course substitutions, degree pathway assistance and other academic counselling requirements brought forward by the Director or specific students.

Investigate fees owed by international students and the necessary follow up to ensure these debts are paid.
Direct new and returning student's registration process for international students to ensure they have a smooth experience.
Monitor student services requests via the JIRA system
Ensure all processes are completed and accurate information is submitted in the required format by the dates indicated on the dates and deadlines documents
Provides additional assistant to the Campus Director or Registration Office as required

Qualifications:

At minimum a 3 year University degree in arts, business or computer studies is required
At minimum 3 years experience in a midlevel administrative office environment is required
Advanced ability to use MS Office programs (Word, Excel, PowerPoint, Teams)
Familiarity with organizational and information management systems (i.e. Ellucian, JIRA, HRIS)
Experience working with collective agreements is an asset
Certificate in Education and or Training & Development is an asset
RSIA Designation is an asset
Previous experience working with international students is an asset

Lambton College is committed to an inclusive, barrier-free selection process.

If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process.

Information received relating to accommodation needs of applicants will be addressed confidentially.

Employee Perks:

Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

Investing in our People:

Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure.

They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Investing in our People

Lifetime Retirement Pension - Defined Benefit Pension Plan:
Our employee benefit package includes a defined benefit pension to help you create a secure future.

The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions.

CAAT makes it easy for you to build stable, secure retirement income while you work.

Lifetime Retirement Pension - Defined Benefit Pension Plan: