Service Advisor - London, Canada - Lexus of London

Lexus of London

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Phaeton Automotive Group is looking for a Service Advisor to join our growing team at Lexus of London in London, ON
This is a great opportunity for a career not just a job. If you are looking to be a part of a successful automotive group, if you want a new challenge in a dynamic environment and have the skill set we are looking for, this opportunity may be for you

Responsibilities:

Wellrounded background in customer service and having the ability to greet customers promptly and courteously during their arrival for service.
Obtaining customer and vehicle data and scheduling appointments and conducting vehicle walk arounds.
Having the ability to maintain knowledge of current vehicle technology and servicing process.
Maintain communication with customers and explain the recommended maintenances and required repairs by describing symptoms, problems and causes discovered.
Sustains a high attention to detail and a positive attitude in a fastpaced environment
Ability to listen and document customers problems and concerns and asking probing questions, having the ability to present what the value is in maintaining their vehicle.
Takes selfinitiative to execute tasks but is also motivated in a team environment to achieve common goals.
Ability to review work performed with customers and explain charges.

Requirement:

Valid Driver's License with a clean and recent driver abstract.
Able to establish and maintain good working relations with customers and staff by providing courteous, efficient and professional service.
Exceptional customer service and verbal communication skills.
Basic computer knowledge.
Strong organizational skills with the ability to work in a fastpaced environment.
Knowledge and understanding of mechanical components of automobiles.

Availability: Monday

Friday from 7:30am to 5:00pm

Experience - Nice to Have:

-
Mandarin is an asset:

Reynolds experience is an asset
Parts background and/or knowledge preferred

Perks

Competitive wage based on experience
Competitive benefits plan; eligible after 3 months
Learning opportunities to help you grow and support your professional development
Proactive and knowledgeable management
Generous employee discounts

We offer competitive compensation and benefits, management support, great team atmosphere and training programs. If the above meets your qualifications and interests, please send your resume in confidence.

Benefits: