Administrative Assistant 3 - Toronto, Canada - City of Toronto

City of Toronto
City of Toronto
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job ID: 34184


Job Category:
Administrative


Division & Section:
Fire Services, Administrative Services, Staff Services


Work Location:
TFS Medical Office, 1333 Sheppard Avenue East, Toronto


Job Type & Duration:
Full-time, Temporary (12 Month) Vacancy


Salary:
$58, $69,525.00


Shift Information:
Monday to Friday, 35 Hours Per Week


Affiliation:
Non-Union Exempt


Number of Positions Open: 1


Posting Period: 08-Feb-2023 to 23-Feb-2023


Major Responsibilities:

Reporting to the Division Chief, this position provides a variety of administrative and program related duties, which include:

  • Assists with medicals for new recruits.
  • Provides support for clinics at Medical Office.
  • Receives/sends various faxes such as RTW forms and other documentation.
  • Receives, reviews, scans RTWs and sends to various divisions and to HR when required.
  • Creates and maintains medical filing, including ongoing retrieval of files and refiling.
  • Retrieves information from various sources, including from Quatro for TFS Chief Medical Officer to review.
  • Liaises with Chief Medical Officer, Staff Services Coordinators-ATM, and with Division Chief, Staff Services on regular basis.
  • Support Medical Office team and Division Chief.
  • Produces various reports on a regular and ad hoc basis.
  • Assigns modified duties based on a defined set of criteria and well established procedures, under the guidance of the Staff Services Coordinators.
  • Manages the modified duty absence line.
  • Manages projects as assigned by the Division Chief.
  • Prepares and processes a variety of documents including forms, statements, reimbursements, statistical summaries and reports requiring the assessment and analysis of manual or computerized data, e.g. Quatro, reports, etc.
  • Prepares and types correspondence, confidential documents, reports and other documents utilizing various software packages.
  • Exercises caution and discretion with medical information and other confidential information.
  • Opens, reviews and distributes incoming mail and follows up on responses.
  • Maintains filing and retrieval systems for various records/documents. Ensures required documentation is distributed to appropriate personnel.
  • Researches and provides information in response to inquiries/complaints and exchanges information with all levels of staff, government agencies and records detailed messages.
  • Drafts routine correspondence.
  • Coordinates meetings, appointments and interviews. Compiles material, prepares agenda and takes and transcribes minutes, as required Proof reads outgoing documents and correspondence and maintains follow up system
  • Assists section staff with administration of section programs and activities (e.g. preparing expense accounts).
  • Maintains supplies for the unit. Orders and checks the inventory of office equipment, supplies, publications, etc. and ensures levels are maintained.
  • Other duties as assigned.

Key Qualifications:


  • Extensive experience in providing administrative/secretarial support duties to management, some of which must relate to the duties above.
  • Experience supporting a small team, preferably within a clinic/medical setting.
  • Demonstrated track record of successful performance in a similar or related role.
  • Advanced knowledge of layout and formatting of complex reports, correspondence, charts, tables, committee/council reports, etc.
  • Experience in setting up meetings, taking notes and minutes if required.
  • Demonstrated ability to deal positively and effectively with all levels of staff, the public and officials, in a professional, respectful and civil manner.
  • Highly developed customer service and interpersonal skills with a proven ability to deal with people in difficult situations.
  • Excellent organizational skills with ability to handle multiple priorities and meet deadlines within a fast paced environment.
  • Strong written and verbal communication skills.
  • Reliability.
  • Able to work with mínimal supervision as part of a larger team; as well as the ability to make sound independent judgment calls, take initiative and know when to seek counsel and advice.
  • Ability to exercise discretion in dealing with confidential matters and with management staff.
  • Good knowledge of municipal operations, departmental and political issues.
  • Must be flexible to work long hours in peak periods and be able to work flexible hours, including weekends and evenings as required.
  • Able to work under pressure.
  • Able to work positively within a diverse environment.
  • Previous medical office experience preferred.

Note To Current City of Toronto Employees

Equity, Diversity and Inclusion


The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Learn more about the City's commitment to employment equity.


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