Office Assistant Monday to Friday and Every Second - Edmonton, Canada - INCASA Home Care Services

INCASA Home Care Services

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Office Assistance

Here at Incasa Home Care, We are seeking an enthusiastic and motivated Office Manager to join our team as we provide compassionate and focused care to our clients.

As an integral part of our organization, the Office Manager will provide administrative and operational support to our team and be the hub of communication, upholding company standards for all clients and staff.

What we offer:

Ongoing training and professional development opportunities
Commitment to work/life balance
Dynamic and challenging environment of growth
Opportunity to contribute to organization development alongside a team of highly skilled professionals.
Team building and recognition celebrations.
Excellent mentorship and leadership.
Safe, supportive, and tolerant workplace.

Job Duties would include:

Invoicing and accounts receivable. Process payments via pre authorized debit, direct billing Alberta Blue Cross online system.
Payroll using online payroll system, ROE's, T4's, and reporting.
Home care scheduling: Schedule and maintain client's ongoing staffing requirements; arrange or organize schedules for clients based on their care plans and availability of caregivers; follow up on caregiver availability, vacation, sick calls; gather data and reports as needed.
Reception duties: answering calls, dealing with clients and caregivers in a respectful and professional manner; returning calls in a timely fashion; representing the company and its values to a high standard while communicating with prospective client.
Technical Support: Serve as IT Super User to assist team in technical support issues; app support for caregivers.
Hiring qualified field staff for positions
General Office Maintenance: Supply inventory maintenance and ordering; maintenance of equipment; general upkeep of area.
Nurse Manager Support: Assist with creation/maintenance of documents and reports; client packages; setting up appointments with clients, caregivers, and other parties.
On Call coverage after hours required every few weeks. On call compensation provided.

Qualifications

Keen attention to detail is critical for success in this role
Excellent communication skills, both verbal and written
Formal training in Administration/MOA/Unit Clerk/Scheduling (preferred)
13 years' experience in a highvolume setting; those with health care experience preferred
Must be comfortable with learning and using a variety of software platforms and able to provide technical support to team
Demonstrated competence with the Microsoft Office Suite (Word, Excel, Powerpoint)
Must possess a strong work ethic and be selfmotivated with the ability to work independently with mínimal supervision.
Eager to take initiative, creative problem solver and resourceful and able to present process improvement suggestions and execute them.
Utilizes excellent customer service and client relationship skills, and conveys a positive and professional attitude always.
Team player attitude and the ability to work effectively in a multidisciplinary team setting, contributing to a positive and collaborative work environment.
Demonstrates competency, organization, attention to detail, flexibility, and cooperation in performing all job responsibilities.
Ability to prioritize requests and duties
Must be accustomed to a fast paced, highvolume environment with deadlines and lastminute requests and thrives while utilizing multitasking skills
Maintains strict adherence to confidentiality and all policies
Commitment to unparalleled health and safety
Must be available to work Monday to Friday and every other weekend if required

We thank all applicants for their interest. Please note that only those that have the suitable qualifications and experience will be contacted.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Salary:
$18.00-$20.00 per hour

Expected hours:
per week

Benefits: