Tds Business Analyst - Toronto, Canada - TD Bank

TD Bank

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

TD Description
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Department Overview

Global Operations and Business Services provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities. Our mission is 'To Deliver World Class Service' to all internal and external clients as we place a focus on people, processes and controls. To achieve this, we need great people that are innovative, customerfocused and have a continuous improvement mindset.

Our diverse and dynamic team is divided into these main functional areas:

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Payments & Correspondent Banking Services (PCBS) Change Delivery is a rapidly evolving and dynamic place to work for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments and continue to build TD's presence and influence within the industry. We are responsible for the delivery of large enterprise and industry's Payment Modernization Programs including regulatory, cyber security, Wire Payment product, SWIFT, Correspondent Banking Services related projects for TD global regions. Our projects delivery ensures sound technology infrastructure that supports over $5 Trillion worth of payments daily and process approximately 6 million transactions annually.

Act as the change agent, identify and incorporate process optimization/enhanced controls where possible as part of change delivery
Act as conduit/coordinator/facilitator bringing in appropriate partners/ expertise on key initiatives
Execute on critical projects and strategic special initiatives within a defined functional area that may require broader partnership across TDS and/or other TD enterprise functions.
Enhance management decision making on policies, processes, products and services based on insights generated from analytics and reporting to advance the operating model / processes and elevate service quality.
Lead workstream deliverables and manages timelines to deliver, within broader projects/programs/initiatives
Work with broad guidelines/policies and independently performs tasks from endtoend
Identify and contribute to problem resolution by taking a new perspective on existing solutions
Exercise judgment based on the analysis of multiple sources of information
Understand business context when providing guidance on TD's change methodology and framework(s) to external stakeholders
Lead and direct stakeholders to assess and resolve issues under tight timelines
Lead test planning, preparation and execution activities are completed within target timelines.
Lead and contribute to implementation business verification script.
Facilitate the implementation of policies/processes and/or initiatives to meet functional objectives
Promptly identify, notify, escalate, monitor issues, and recommend solutions.
Participate fully as a member of the team; support a positive work environment that promotes service to the business, quality, innovation and teamwork.
Act as a brand champion who contributes to the success of the team by continuously enhancing knowledge/expertise in own team and participate in knowledge transfer within team and business unit

Job Requirements

Good leadership skills and ability to engage stakeholders from across TDS to articulate critical issues for escalation and decision
Ability to collaborate with others and a proven ability to make an impact
Ability to exercise sound judgement in making decisions.
Solid knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture (s) and business transformation.
Knowledge of project/program support, planning and implementation
Good presentation skills with a demonstrated ability to develop meaningful and succinct presentations to positively influence strategy and decisions
Sound analytical skills with the ability to problem solve and 'think outside of the box'
Highly motivated individual with a proven track record to deliver results

Employee/Team:

Provide thought leadership and/or industry knowledge by actively building operations/business services knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and across the function
Participate in personal performance management and development activities, including cross training within own team and other teams in Global Operations & Business Services
Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to daytoday activities
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with int