Host/server Support, Restaurants - Vancouver, Canada - Terminal City Club

Terminal City Club

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT THE POSITION
The Terminal City Club is Vancouver's Premier Private Members Club.

As a 'Platinum Club of the World' and Canadian Society of Club Managers '2020 Club of the Year', we create a welcoming atmosphere for our members and guests with the opportunity to forge new business connections, host clients, entertain friends, keep fit and relax.

Our team of service professionals take care of our members and in turn, we take care of our team.

For our employees, we thrive in a team oriented, member-first environment, offering competitive wages, extended benefits & pension, Club Fund bonus, staff events, development opportunities, hot meals daily, easy access to transit and more If this sounds like a place you would like to be a part of, this opportunity may be for you.

JOB RESPONSIBILITIES

As a Server Support, you provide best in class support to our service team, helping to create an exceptional experience for our members and guests.

Each service experience is elevated by your friendly personality, ability to anticipate the members' needs, and willingness to jump in where needed.

Greet and seat guests according to their preferred dining area in the club restaurants and lounges
Maintain an organized reservation system, informing service staff of seat times, capacity, and special requests
Answer phone and assist with reservations, take out orders, etc.
Support servers and bartenders with food running and providing service requests in a timely manner
Support table maintenance according to established standards: clean, sanitize, set and reset tables; clear dishes and glassware from guest areas and maintain workstations
Assist with restaurant and lounge setup, teardown, and side duties
Communicate effectively and professionally with members and guests; acknowledge by name whenever possible
Ensure correct and safe storage of all service materials, adhering to health and safety standards

REQUIRED SKILLS & EXPERIENCE

Minimum 1 year Food & Beverage serving experience in a fastpaced environment
Proven ability to provide exceptional guest service on a consistent basis
Possess a positive attitude, courteous disposition, and an outgoing personality
Detail oriented, highly organized, exceptional communication skills and a polished image
Knowledge of POS (Jonas) and OpenTable systems an asset
Serving it Right Certification
Available 'hospitality hours' based on business needs including evenings and weekends