Telephone Operator - Regina, Canada - Amtrak Communications 2019 Inc.

Amtrak Communications 2019 Inc.
Amtrak Communications 2019 Inc.
Verified Company
Regina, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Amtrak Communications 2019 Inc. is looking for
Full-time Phone Operator to join our team in Regina, SK.

As a Phone Operator, you will be responsible for the following:

  • Ensuring that all incoming calls are answered and transferred appropriately
  • Making outbound calls to prospects and clients to obtain necessary information to close the sale
  • Maintaining accurate and timely records and reports
  • Responding to customer inquiries regarding status of sales, contracts, or other matters
  • Handling complaints, questions, and concerns from customers

Requirements:


  • Previous experience in customer service, call center or related position (no experience necessary)
  • This shift is 2pm10pm Thur to Mon on a fixed schedule.
  • Familiarity with the principles of telephone etiquette and etiquette for oral communication
  • Ability to work independently with mínimal supervision
  • Ability to prioritize tasks according to importance and meet deadlines
  • Excellent interpersonal skills; ability to deal effectively with people at all levels of the organization
  • Must be able to pass a drug test and criminal background check.

Job Types:
Full-time, Permanent


Salary:
From $17.00 per hour


Benefits:


  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift

Supplemental pay types:

  • Overtime pay

Education:


  • Secondary School (preferred)

Work Location:
In person
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