Product & Legislative Assurance Manager - 12 Month - Toronto, Canada - Lush Handmade Cosmetics
Description
The
Product and Legislative Assurance Manager plays an essential role in growing talent in our business through collaboration and sharing best practices with the
MANUFACTURING AND PRODUCT Teams.
be curious about their opportunities and how to
be real with feedback and support.
As a growing business, Lush needs people who can
adapt and evolve to the needs of our business and analyze and respond to learners' needs.
Our Lush staff
live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey.
#mylushlife
Reporting to the Senior Manager of Manufacturing Operations and Regulatory Affairs, the
Product and Legislative Assurance Manager undertakes the following
RESPONSIBILITIES:
- Manages a diverse team responsible for supporting the business in quality assurance, Good Manufacturing Practices (including incoming raw material quality inspection), and quality metrics
- Supports the implementation and maintenance of Good Manufacturing Practices in manufacturing across two factories in Canada in alignment with Canadian and US regulatory requirements
- Collaborates crossfunctionally and with counterparts to inform business decisions; plans/develops team objectives and strategies while continually evaluating and balancing responsibilities. Provides management and direction to the team to meet KPIs
- Maintains current knowledge base of existing and emerging domestic and global regulatory trends, laws, and guidance documents pertaining to Quality Assurance. Collaborates with Regulatory Manager to ensure the Quality Management Program supports these regulations
- Supports the Incoming Raw Material Quality Program, working with global counterparts to develop this program further, providing guidance on testing in relation to raw material technical specifications
- Provides leadership to the quality team and participates in active quality investigations, root cause identification, risk management, documentation and implementation of CAPA (Corrective and Preventative Actions), and internal audits
- Collaborates with manufacturing rooms to implement finished product testing within manufacturing. Supports these teams in maintaining the highest quality standards
- Provides support with the values and ethics initiatives of the business
- Maintains positive and cooperative communication and relationships with all internal and external stakeholders, counterparts, and vendors
- Oversees all product commercialization initiatives from a quality perspective, including establishing/maintaining various product attributes, laboratory analysis, etc, and ensuring products meet consumers' quality expectations and regulatory standards before release
QUALIFICATIONS:
Required:
- 7+ years of industry experience, including Quality Assurance, with at least 35 years of management within the quality functions of a Food/Cosmetic/Natural Health Product Company
- Extensive knowledge of operations in North American quality environments, gained through formal and informal training, interactions, research, and experience, as well as detailed knowledge of relevant guidelines and policy documents
- Demonstrated leadership attributes
- Strong communication skills, ability to promote learning and development; can have difficult conversations
- Experience with change management processes, influencing, and negotiation
- Adapts well and can manage stress in a fastpaced and changing work environment
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Preferred:
- Bachelor's Degree in a scientific discipline
- Knowledge of ISO standards
Job Type:
Full Time, 12 Month Contract
_ We're 10% Employee Owned__ - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well._
#LI-DC1:
Base Salary Range
- $97,500—$100,000 CAD
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