Collections Specialist - Montréal, Canada - MC RECRUTEMENT ET CONSULTATION

Sophia Lee

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Sophia Lee

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Description
'''Job Overview'''
As a Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts.

This is a challenging yet rewarding position that requires excellent communication skills, strong negotiation abilities, and the ability to work well under pressure.

'''Responsibilities'''

  • Contact individuals and businesses to collect outstanding debts
  • Negotiate payment arrangements and settlements with debtors
  • Maintain accurate and uptodate records of all collection activities
  • Follow legal requirements and company policies when pursuing debt collection
  • Provide excellent customer service while handling sensitive financial matters
  • Collaborate with team members to achieve collection targets and goals
  • Handle difficult or escalated customer situations with professionalism and empathy
'''Skills'''

  • Strong verbal communication skills
  • Excellent negotiation and persuasion abilities
  • Ability to work well under pressure and meet deadlines
  • Attention to detail and strong organizational skills
  • Ability to handle sensitive information with confidentiality
  • Proficient in using computer systems and software for data entry and record keeping
  • Strong problemsolving skills and ability to think critically
  • Bilingualism, French and English


If you are a self-motivated individual with a passion for helping others and have experience in debt collection, we would love to hear from you.

Join our team as a Collection Agent and contribute to our mission of assisting individuals in resolving their financial obligations.


Salary:
$45,000.00-$50,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off

Schedule:

  • Monday to Friday

Work Location:
In person

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