Collections Specialist - Montréal, Canada - MC RECRUTEMENT ET CONSULTATION
Description
'''Job Overview'''As a Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts.
This is a challenging yet rewarding position that requires excellent communication skills, strong negotiation abilities, and the ability to work well under pressure.
'''Responsibilities'''- Contact individuals and businesses to collect outstanding debts
- Negotiate payment arrangements and settlements with debtors
- Maintain accurate and uptodate records of all collection activities
- Follow legal requirements and company policies when pursuing debt collection
- Provide excellent customer service while handling sensitive financial matters
- Collaborate with team members to achieve collection targets and goals
- Handle difficult or escalated customer situations with professionalism and empathy
- Strong verbal communication skills
- Excellent negotiation and persuasion abilities
- Ability to work well under pressure and meet deadlines
- Attention to detail and strong organizational skills
- Ability to handle sensitive information with confidentiality
- Proficient in using computer systems and software for data entry and record keeping
- Strong problemsolving skills and ability to think critically
- Bilingualism, French and English
If you are a self-motivated individual with a passion for helping others and have experience in debt collection, we would love to hear from you.
Join our team as a Collection Agent and contribute to our mission of assisting individuals in resolving their financial obligations.
Salary:
$45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
Schedule:
- Monday to Friday
Work Location:
In person
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