Billing Coordinator - Waterloo, Canada - opentext
Description
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
The Opportunity:
Reporting to the Billing Operations Manager, the Billing Coordinator will be integral in ensuring Billing delivery excellence in the Order to Cash function, starting with contract reviews through collections support, developing great business partnerships with Sales and learning from their peers on best process and practice.
You Are Great At:
- Complete invoicing to meet /exceed billing targets, which requires accurate interpretation of legal agreements and Customer Purchase Orders;
- Responsible to follow all internal controls and policies related to invoicing to protect OpenText's brand;
- Assist in partnering with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to meet cash collection targets;
- Assist in partnering with Global Billing peers to support end to end process and practice improvements;
- Assist in tracking updates to ensure month end, quarter end targets are achieved;
- Responsible to complete assignments as required to support the Billing delivery excellence mandate.
What It Takes:
- Minimum 2 years' experience in Billing, including creating billing requirements from contract reviews
- Good working knowledge of SAP, Excel, Salesforce, 3rd party Biller systems
- Good customer service experience
- Good working knowledge of accounting principles
- Demonstrated ability to present information logically and concisely to your leader and peers, both verbally and in writing
- Good attention to detail and analytical ability
- Selfstarter as well as great team work abilities
- Good ability to work under pressure, meet tight deadlines and work on and prioritize various deliverables
- Demonstrated ability to embrace change and willing to learning to ensure best billing practices are a way of life on the team
Subject to applicable laws and regulations, OpenText's global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office.
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