Parts Clerk/service Writer - Azilda, Canada - Mancar Mills International
2 weeks ago
Description
Do you want to be apart of a growing quality team? Are you ready to join a team and succeed surpassing the company standards? Welcome to Mancar Mills International Here we are driven by the belief that everybody can grow, if you're looking to expand your talents with the company then you came to the right place We are on the hunt for aParts Clerk/ Service Writer who will bring their skills and production to the company
Duties & Responsibilities:
- Estimates costs, log needed parts and time required for repairs.
- Schedule the Service Technicians for client jobs
- Convey all necessary information regarding costs, parts, work, and Technicians to customers.
- Call the customer to arrange appointments.
- Meet with customers to discuss their requirements/services and relay those requirements/services to the Technicians.
- Contact customers with any additional work required and explain the details and extra costs.
- Enter the details of repair jobs on the company's network and prepare repair instructions/orders.
- Other duties as assigned.
Requirements & Qualifications:
- High school diploma (GED or equivalent)
- Ability to lift 50 lbs.
- Valid Class G driver's license
- Must be able to provide criminal background check, drivers abstract and successfully pass a drug and alcohol test.
- Proven work experience as a Service Writer or similar role
- Computer literacy and knowledge of office software programs
- Excellent communication and customer service skills
- Strong recordkeeping skills
- The ability to understand and relate technical issues to the service team from customers' nontechnical descriptions.
Benefits:
- Employee assistance program
- Onsite parking
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Azilda, ON P0M 1B0: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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