Network Administrator - Edmonton, Canada - Oilers Entertainment Group

Oilers Entertainment Group

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About OEG:

OEG Sports & Entertainment delivers North America's leading sports and entertainment experiences to connect our fans to their passions.

Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL's three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL's Bakersfield Condors.

OEG operates Rogers Place, North America's premier and most technologically advanced sports and entertainment venue.

The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment.

Together, we inspire our fans by connecting them to their passions, which is ours as well We play hard as a team, and with devoted integrity towards our common purpose.

We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to
WIN. ON and OFF the ICE.

About the Role:

OEG Sports and Entertainment is seeking a skilled and talented Network Administrator to join our Technology Team.

You will have the unique opportunity to support data center and campus network operations in a fun, fast-paced, exciting, state-of-the-art sports, and live entertainment environment.

As a Network Administrator, you will possess strong technical skills in managing, troubleshooting, and improving employee, customer, and guest experience on cutting edge infrastructure.

Your Focus in this Role:

Support for the daytoday operation and maintenance of LAN, WAN, Data Center, and Wireless networks including Routers, Switches, Wireless Controllers, Access Points, and Firewalls.
Support for the daytoday operation and maintenance of Unified Communications (VOIP) infrastructure.
Some management of server and datacenter infrastructure including upgrading / patching servers and network infrastructure such as routers, switches, and firewalls.
Management and security of largescale computer networks providing high uptime standards for critical network systems.
Foundational understanding of computer network architecture, operations, and maintenance.
Routing protocol expertise including OSPF, EIGRP, and BGP.
Foundational understanding of large public venue Wi-Fi systems architecture and RF technologies.
Understanding of information security standards and operations.
Provide afterhours support as part of the IT support team on rotation for all events under OEGSE's umbrella
Rogers Place, ICE District and other venues.
Provide first and second level user support; when necessary, on a limited basis.
Respond in a timely fashion to Trouble-Tickets raised in Service Desk queue for deskside and infrastructure service within SLA ensuring all trouble tickets are closed to prevalent quality standards.
Escalation to Technology Director and liaise with third party vendors and service providers as required.
Follow documentation including Knowledge Base articles and Technical Alerts as well as creation of Knowledge Base Articles and Technical Documentation.
Participate & contribute to service improvement plans.
Help build technology relationships with all staff and departments.
To build relationships with vendors, ensuring all escalations are handled with vendors in a timely and effective manner.

Who You Are:

You have excellent systems documentation skills.
You are experienced in and enjoy project management.
You take ownership and responsibility for problem resolution.
You enjoy working in a team toward accomplishing a common goal, while also being able to work on an individual basis.
You are able and willing to work technical support stand by for events on evenings and weekends.
You have strong client service, communication, and interpersonal skills.
You have strong organizational, analytical, and problemsolving skills.

Education, Experience and Skills:

Minimum of 5 years of combined experience in similar roles/environments.
Education and training in Information Technology, three/fouryear degree, or twoyear diploma.
Relevant industry certifications that would be considered an asset:
CCNA, CCNP, or equivalent
CWNA, CWNP, or equivalent
VMware, Azure, AWS
Security+
Experience managing, deploying, and troubleshooting campus and data center networks.
Experience managing, deploying, and troubleshooting Wi-Fi technologies.
Experience managing IP Telephony systems.
Experience managing VMware hypervisor.
Experience managing information security systems and tools.
In depth experiencing working in a Microsoft Active Directory infrastructure.
Experience with physical access control and security systems would be an asset.

What's in it for you?