Csr - Customer Service Representative - Toronto, Canada - Sun Cloud LLC
Description
Customer Service Representative, CSR, Senior CSR, Sr CSR, Senior Customer Service Representative, Sr Customer Service Representative
Education and experience:
University degree required
Bilingual, French, and English (read, write, speak)
Minimum 2 years Customer Service experience preferred
Strong proficiency with Microsoft Office tools (Outlook, Excel)
Experience with JD Edwards, SAP or any other ERP systems
Experience with Genesys Call Centre Software an asset
Experience with PowerBI an asset
Experience with Salesforce (or other CRM software) an asset
Flexible work from home days
3 days in the office, 2 days from home
Regards
Sun Cloud LLC
Pay:
$40,000.55-$50,000.62 per year
Benefits:
- Dental care
- Flexible schedule
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's Degree (required)
Experience:
Customer Service Representative: 3 years (required)
- SAP or
ERP:
1 year (required)
Genesys Call Centre Software: 1 year (required)
- Power BI: 1 year (required)
- Salesforce /
CRM:
1 year (required)
Language:
- French, and English (required)
Work Location:
Hybrid remote in Toronto, ON M6P 2K1
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