Part-time Site Assistant - Victoria, Canada - City University of Seattle

City University of Seattle

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Canada:
Part-Time Site Assistant (Victoria)

Category:
Canadian Positions

Subscribe:

Department:
Canadian Operations

Locations:
Victoria, British Columbia

Posted:
Aug 7, 2023

Closes:
Open Until Filled

Type:
Part-time

Position ID:
165805

About City University of Seattle:

City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of the National University System.

We are dedicated to providing accessible, achievable higher education to adult learners. As a pioneer in digital learning, we have been delivering online education for over 40 years. CityU is ranked by the U.S.

News & World Report among the top for online bachelor's degree programs, and among the top online programs for veterans in the U.S.

CityU prides itself on having a completion rate of twice the national average, according to the Chronicle of Higher Education data.

CityU has over 20 locations in the Northwest and worldwide. Many of our degree, certificate, and endorsement programs are offered online, in-person, mixed-mode, and in performance-based formats.

Aside from its flagship campus and headquarters in Seattle, CityU offers programs in Canada, China, the Czech Republic, Mexico, Slovakia, Switzerland, and Vietnam.

Job Summary:

Provide efficient and friendly services to students, faculty, and staff members. Support the effective operations of the Victoria site. Assist with general office duties and tasks.

Essential Duties and Responsibilities:

Work closely with site staff to ensure effective and efficient operations of sites. Support students, staff, and faculty onsite to maintain a positive learning and teaching environment.
Cooperate with other departments to resolve student or site issues promptly and professionally.
Work with local staff to coordinate events onsite, including monthly information meetings.
Work with the IT department to gain basic knowledge to help students with computer or network issues.
Provide front desk coverage and customer service to students, instructors, and property management with other support staff. The key function is to answer phones and service facetoface student interactions.
Coordinate classroom availability and scheduling, ensuring buildings and classrooms are open on time and equipment is operational and available. Ensure that classrooms are properly cleaned after all classes and events in a timely and professional manner.
Oversee the exam proctoring process.

Requirements:

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
Minimum of 1 year of customer service, front desk, or related experience.
Must demonstrate a high level of customer service, attention to detail, and organizational and problemsolving ability.
Ability to perform job duties with mínimal supervision, effectively prioritize work, multitask, and adjust to changing workloads and deadlines.
Ability to maintain a high level of discretion and confidentiality.
Ability to read, analyze and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine correspondence.
Must have reliable transportation to travel to other sites as needed.
Proficiency with MS Office products.

Additional Information:

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
While performing the duties of this job, the employee is frequently required to stand, stoop or bend, talk, reach, use repetitive motion of hands/wrists, sit, grasp or handle, hear, feel, and walk.
The employee will regularly use cleaning products such as disinfectant, whiteboard cleaner, etc.
The employee is occasionally required to use repetitive motion of the feet and kneel.
The employee must frequently lift, carry, push, or pull up to 50 pounds.

Working Conditions:

The working conditions described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
Work is generally performed indoors in a typical office/front desk setting.
Attendance in evenings or weekends may be required.

Salary:

CAD 19/hour. This is a part-time position hours/week).

Benefits:

We offer a comprehensive benefits package including paid holidays and paid time off after one year; supplemental medical, dental, vision, and drug coverage; retirement savings plans with empl