Assistant Store Manager Fresh- Franchise - Vaughan, Canada - Fortinos

Fortinos

Verified Company

Vaughan, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

FORTINOS (Major MacKenzie Drive ONTARIO LTD.

2911 Major MacKenzie Drive

Vaughan, ON L6A 3N9

CAREER OPPORTUNITY

Job Title:
Assistant Store Manager - Fresh

Department:
Store Operations

Mandate:

The ability to lead a team, focused on excellent customer service, outstanding product presentation, and efficient processes, designed to achieve maximum sales while controlling costs.

passion & commitment to customer service is a key driver for our Company

Operational Responsibilities:

Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience;
Responsible for Fresh Side or Dry Side and/or both sides;
To assist with setting operational goals for their designated areas and accountable for enforcing those goals and standards to ensure the overall success of the store operations;
Responsible to analyze the opportunities by putting in place business plans and ensure the completion of their execution to achieve financial objectives within the store (this includes gross profit, wage cost, operational expenses, inventory control, net contribution, and shrink);
To review and provide direction regarding planogram programs with Department Managers within their designated areas and be accountable to oversee the delivery of merchandising programs which includes the maintenance, communication, and execution of store planograms;
Responsible to oversee the execution and maintenance of store programs and initiatives (insiders, new role outs etc);
Responsible to review and provide approvals regarding Department Manager's store administrative activities, including financial reporting, labour scheduling, budgeting, bookings, and etc... within their respected areas;
Accountable to maintain company's merchandising standards including all sales floor and backroom areas by providing proper delegation, direction, and indentify Department Managers' key responsibilities and priorities in this matter;
Ensure that inventory is maintained at a specific level and that there is a proper mix of assortment on the shelves available;
To be involved in Customer Service and Customer Relations at all times;
To be responsible for the closing functions of the store (minimum of 2 nights a week); and
Responsible to oversee all maintenance aspects of the store (including 3rd party contractors)
Responsible for the daytoday operations and oversee the store in the absence of the Franchisee;
To perform other duties as assigned

Employee Relations Responsibilities:

Responsible to directly oversee the work of Department Managers as they will have a dotted line reporting into this role
Support strong employee performance by setting clear expectations, providing performance feedback, developing employee capability, and bench strength through developing corrective action plans to ensure their success and completion;
To coach Department Managers on progressive disciplines;
To manage, plan, and direct the work of others and discipline employees when required;
Responsible to maintain and communicate Company Policies and Procedures and ensuring compliance with Food Safety, Health and Safety initiatives, and with the Union Contract;
To perform other duties as assigned

Requirements:

Exceptional customer service skills with a talent for building customer loyalty
Minimum Grade 12 Diploma (advanced reading, writing, and mathematical skills)
4 to 5 years experience in the retail food industry
3 to 5 years of managerial experience
Demonstrated creativity in display merchandising
Excellent organizational abilities with the ability to manage multiple priorities
Labour relations experience a definite asset
Excellent verbal and written communication skills, strong interpersonal and problemsolving skills
Ability to work in a fastpaced environment
Knowledge of store systems skills (Elvis, Telxon, CAO, and BDR) is an asset
Knowledge of Food Safety, Health and Safety, and Company Policies and Procedures
Must be available to work evenings, weekends, and holidays
Must be available to close the store a minimum of 2 evenings a week

I

ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED.
We are committed to creating a diverse and inclusive workplace.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

Ensure understanding, communication and enforcement of compliance with laws. Adhere to code of conduct to reinforce what customers expect of us.

NOTE:

The Employer noted in this posting is an independently owned corporation ("Franchisee") which is licensed to use the "FORTINOS" trademark(s) by Loblaw Inc.

If an applicant is hired by the Franchisee, then his/her employer will be the Franchisee. No employment or similar relationship will be created between the applicant and Lobla