Bilingual Underwriting Support Specialist - Montréal, Canada - Canada Guaranty
Description
BILINGUAL UNDERWRITING SUPPORT SPECIALIST
-
LOCATION:
Remote / Potential hybrid position available in Ontario.
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DEPARTMENT:
Operations
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REPORTS TO:
Director, Portfolio Insurance & Operations
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EMPLOYMENT TYPE |
AVAILABILITY:
Full-Time/Remote | Immediate
Must be available to work Monday to Friday, for the following rotating shifts (Eastern Time):
- 8 AM
- 4 PM
- 9 AM 5 PM
- 10 AM 6 PM
- 12 PM 8 PM
OVERVIEW
At Canada Guaranty, our performance-driven culture is built on successful teamwork. If you share a passion for excellence and are a proven team player, we want to hear from you
KEY RESPONSIBILITIES
- Followup on outstanding appraisal orders to ensure quick turnaround times.
- Keep lenders updated on the status of appraisal orders.
- Prepare and distribute reports to the team, as required.
- Demonstrate superior customer service skills through telephone and electronic communications with industry partners, including lenders, brokers and appraisers.
- Support the Underwriting Team through special projects and other operational functions within the Underwriting Centre, as required.
- Create and maintain production reports on key metrics for lending partners and regulators.
REQUIRED SKILLS AND EXPERIENCE
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Fluency in both English and French is required
:
- Ability to work effectively within a team.
- Ability to work within a fastpaced and timesensitive environment.
- Superior customer service skills.
- Strong communication and problemsolving skills.
- Strong computer skills and experience using the Microsoft Office suite.
- Experience extracting, preparing, and analyzing data sets.
- Experience reviewing real estate appraisals would be an asset.
- Experience in administrative or customer servicerelated work would be an asset.
EDUCATION
- College diploma or university degree preferred.
NOTE:
We appreciate all interest in this position; however, only those selected for an interview will be contacted. Canada Guaranty is committed to an inclusive and accessible recruitment and selection process.
If you are invited to attend an interview and require an accommodation, please advise us in advance of the meeting.
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location:
Hybrid remote in Montréal, QC
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