Account Manager, Premium Sales - Toronto, Canada - MLSE

MLSE

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential.

We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of North America's leading providers of exceptional fan experiences.

We are the parent company of the National Hockey League's Toronto Maple Leafs, the National Basketball Association's Toronto Raptors, Major League Soccer's Toronto FC, the Canadian Football League's Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre.

We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club).

Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other.

Come be a part of the team.

Job Description:

As part of the Ticket Sales and Service department, your focus will be on generating new customers.

We encourage you to live our vision and values through your leadership, passion and dedication, while improving client relationships and ensuring a premium experience for all our Suite Holders.

Specific focus on selling/renewing executive suite leases and selling nightly suite rentals as well as other premium ticketing products across all MLSE properties.

Additional support to be provided for full season seats, partial season seats and group ticket packages as needed.

To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for our fans and each other.

Responsibilities in this role:

We are a 'team first' culture so your first responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success
Meet or exceed established annual Executive Suites and Ticket Sales revenue targets (renewals and new business)
Drive new Executive Suite Lease sales as well as individual game rentals
Nurture positive relationships with all partners involved in the sales/service process (including Legal, Finance, Ticket Administration etc)
Develop prospects through centers of influence, referrals and meetings
Prospect new business through cold calling‎ and networking
Track all client/prospect interactions in Salesforce
Host and entertain new prospects at various sales events and open houses
Engage with customers as the need arises at games for all teams
Develop longterm relationships with your customers
Work closely with Suites Service team to ensure a seamless transition from the sales to service function
Perform other promotional or service functions as required
Lead special projects as required

Qualifications:

3+ years of successful sales experience in sports and/or direct sales is preferred
A selfstarter with a professional demeanor and presence
Demonstrated success in a businesstobusiness sales capacity
Experience prospecting new clients through outbound calling and networking
Outstanding work ethic and ability to maintain integrity while working independently
Willingness to coach and be coached with the bravery to take risks and learn from the results
Highly motivated individual with a strong desire to build a career in the sports business
A 'One-Team' approach toward departmental and companywide goals
Flexibility to work nontraditional hours, in nontraditional settings
Effective interpersonal, presentation and communication skills
Confident user of Microsoft 360
Word, Excel, Outlook, PowerPoint
TicketMaster and/or ARCHTICS knowledge is an asset but not essential
Proficient with Salesforce
A preference for the team approach to selling
A post graduate degree or diploma in a businessrelated field preferred