Team Member - Whitby, Canada - Tim Hortons
Description
Full Job Description
The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
Hospitality & Guest Service
❖ Delivers consistent and outstanding guest service through a friendly attitude and attentive behavior
❖ Ensures every guest receives a prompt and warm greeting
❖ Promptly executes service recovery for any guest concerns or complaints by making it right with the guest
Restaurant Operations
❖ Follows all Operations standards and guidelines for the preparation of products according to training and instructional materials provided
❖ Prepares all products as required, following the order monitor to ensure the accuracy of every order
❖ Communicates showcase and product needs to ensure proper product availability for guests
❖ Regularly takes temperatures of the required products and records in the Time & Temperature Log
Policies & Procedures
❖ Follows all restaurant policies, procedures, and standards
❖ Works in compliance with occupational health and safety legislation
❖ Knows, understands and follows safe work practices and procedures
What we are looking for:
- Positive, friendly attitude
- Willing to learn and advance with the company
- A strong work ethic and are committed to your team
- Enjoy multitasking and working in a fastpaced team environment
- Are reliable and able to work flexible hours
Job Types:
Full-time, Part-time
Part-time hours: 20-40 per week
Salary:
From $15.50 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekend availability
Application question(s):
- Are you able to work early morning shifts starting at 4am?
Work Location:
One location
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