Student Financial Services Records Assistant - Scarborough, Canada - Centennial College

Centennial College

Verified Company

Scarborough, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Number:

J Job Title:
Student Financial Services Records Assistant (Appendix D for 6 months)
Job Type:

Temp FT, Support

Bargaining Unit:

Non-bargaining

School/Department:
Student Experience & Success
Campus/Location:
Progress Campus with occasional travel to other ca
Pay Range:

- $ $33.11/Hour

Pay Band:
Support F
Hours/Week:
35 Shift Schedule:
8:30am4:30pm Date Posted:

June 7, 2023

Closing Date:
June 14, 2023We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including precontact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

Position Summary

Reporting to the Student Financial Services Manager, the Student Financial Services Records Assistant responsibilities are to support and to provide for the success of students through the provision of providing financial advisory, consultation and accesses to financial services that facilitate the achievement of student's academic goals, through the departmental coordination of resources and services.

Responsibilities:

Knowledge and demonstrated ability for administering the entire range of financial programs and services provided by the Ministry of Colleges and Universities (MCU) and the College bursary programs within specific policies and procedures leading to audit.
Maintains the highest level of customer service while working within the strictest confines of confidentiality to secure student's, spouses and parents personal, private information with respect to Ontario Student Assistance Program and College policies and government Freedom of Information regulations.
Expertise in data entry to MCU Onekey, Bursary Recording System and College Banner and Banner Student Aid to adjust student OSAP and Centennial College bursary records
Provide quality service through Centennial Access Student Services (CASS) portal and telephone advising in tandem with SFS General Clerk to provide service to students in accordance with regulated OSAP and College eligibility, needs and expectations
Provides back up to the SFS General Assistance functions
Provides quality inperson front line advising, disbursements and general service to students in accordance with their eligibility needs and expectation as a backup to Student Financial Services Officer due to illness, vacation, etc.
Receiving and analyzing for error a variety of OSAP student transactions
Functionally literate utilizing Ontario Association of Student Financial Aid Administrators Listserve, Ministry of Colleges and Universities Institutional Website, Ministry of Colleges and Universities policy and procedures and College Banner, myCentennial, Intranet, internet, to all data access, entry, retrieval, update, review as required
Supports and assists SFS Records function as required in the data processing of MCU online work queues; supports clearing of the OSAP action box; records release to students and assists with the accurate collation/distribution of MTCU documents; refund requests from student withdrawals; annual Cost Code and T4A activity and other special projects involving SFS computerized record keeping.
Provides support to MTCU OSAP and OSAP Bursary Inspections as required
Required to fill in at any SFS location for illness, vacation, and any other service requirement at any time as necessary.
Respectful and sensitive to diverse cultural, ethnic, economic and sexual orientation differences.

Qualifications/Experience

Two (2) year diploma preferably in Data Control, Business, or Data Management, or equivalent combination of education and work experience in similar fields
A minimum of 3 years' experience in fast paced computerized office environment requiring knowledge of Ontario Student Assistance Program programs assessment, appeal circumstances and advising.
Ability to administer a number of projects simultaneously, setting priorities, development of plans of action and service delivery in a student focussed, deadline driven environment
Knowledge of varied financial need assessment calculations and the ability to comprehend complex manuals on policies and procedures to determine eligibilities, extenuating and special circumstances and calculating a variety of financial need assessment models.
Must be proficient in MCU ONE-Key and AIS/Banner; working knowledge of computer programs such as word, Acces