General Counsellor - North York, Canada - COSTI Immigrant Services

COSTI Immigrant Services

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Duties:

Provides intake and assessment of needs, barriers and assets in the development of their settlement plan to all Ukrainian speaking newcomers
Through a Case Management service model, assists clients with information, referral, documentation, crisis intervention, followup and supportive counselling services.
Organizes and facilitates oneonone and group orientation sessions on settlement related topics.
Provides services in person and virtually
Refers clients to community & social service agencies for additional support.
Advocates and promotes the programs and services of the agency.
Liaises with government, community groups, educational institutions and volunteers regarding services for clients.
Keeps administrative records of services and activities, prepares necessary reports and inputs data using COSTI and ICARE databases.
Must be available to work at various COSTI locations within Toronto and flexible hours including evenings and weekends if and when needed
Performs other duties as required.

Qualifications:

Social Service Worker Diploma or equivalent with relevant practicum experience.
Minimum of one (1) year experience in providing settlement counselling.
This includes: Assisting clients in identifying long and shortterm goals and developing settlement plans for initial or post settlement needs.
Conducting needs assessments, to address any of the following issues:
Immigration (PR expiry, work permit), basic needs (food, shelter, banking), employment, Money and finances, childcare, housing (subsidy, Rent Bank),

Crisis intervention (child abuse, women & elder abuse), Income support (OW), Education (high school, LINC, ESL, post-secondary).

Organizing and facilitating orientation sessions and support groups to address any of the following topics:
Initial health needs e.g. finding a doctor;
Financial issues e.g. income supports, employment programs
Safety e.g. fraud prevention, fire prevention

- housing options, tenant rights

Knowledge of settlement issues facing refugees, refugee claimants and new immigrants.
Sensitive to the needs of newcomers and aware of the social and economic trends of immigrants.
Demonstrated experience organizing and facilitating orientation sessions.

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Must be able to communicate in Ukrainian:

Ability to communicate in additional languages would be considered an asset.
Demonstrated experience with virtual platforms (Zoom, Microsoft Teams, GoToMeetings)
Strong customer service skills and demonstrated ability to liaise with community organizations.
Experience in conducting various methods of outreach.
Demonstrated ability to work under pressure of heavy caseload and deadlines.
Highly developed organizational skills, ability to multitask and set priorities independently.
Good written and oral communication skills in English is required.
Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
Must be fully vaccinated or exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

Location: