Information Technology - Calgary, Canada - CANADIAN LOCATORS INC
Description
Work Term:
Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
Work setting:
- Office building
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Webserver backup and recovery operations
Computer and technology knowledge:
- Networking hardware
- Database software
- Information technology
Security and safety:
- Criminal record check
Transportation/travel information:
- Own transportation
Work conditions and physical capabilities:
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits:
- Life insurance
- Longterm care insurance
Other benefits:
- Travel insurance
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