Customer Service/ticket Agent - Vancouver, Canada - Wilson's Transportation

Wilson's Transportation

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At The Wilson's Group of Companies, we are proud to be a locally owned and operated motor coach company. We take pride in knowing that we offer our clients a convenient, safe and comfortable way to travel.

Our clients' satisfaction is not only because of our skilled drivers but a reflection of our customer service team who deal directly with the booking of our client's services.

As a Customer Service/Ticket Agent at Wilson's Transportation, you will be the face of our company.

Your primary responsibility will be to assist our clients with their purchase of tickets for bus services provided by Wilson's Group of companies, EBus, Rider Express and Greyhound.

Our Ticket Agents provide our clients with an exceptional Customer Service experience whether that be in-person or online. They are approachable and have the unique ability to problem solve on the fly.

Responsibilities:

Provide online and inperson Customer Service and Support to our clients
Resolve ticket issues in a polite and professional manner
Refund clients when necessary
Securely handle all client transactions
Maintain cash drawer
Report to Operations Manager

While we value your expertise in the below areas, experience in them is not necessary. We will train you the Wilson's way

Customer Service/Support
Sales
Knowledge and ability to use computers and related technology efficiently
Experience receiving and handling cash/debit/credit transactions

What We Have to Offer You:

A competitive hourly wage (discussed only in an interview setting)
Company perks
A supportive management team
A relaxed, friendly, and fun work environment
If you are interested in joining The Wilson's team, please reply with a copy of your resume. While we welcome all applicants, only those selected for an interview will be contacted by our HR department._

Job Type:
Part-time

Part-time hours: 30 per week

Salary:
$17.50 per hour

Schedule: