No more applications are being accepted for this job
- Support team in department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, reporting and cash.
- Manage as appropriate any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high-quality standard.
- Manage and support the individual performance of direct reports through regular one to one meetings, regular performance discussions, career coaching and development as requested, annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Be part of internal Client Relationship (CRM) framework and participate in regular service review calls with assigned Client(s), CSMs, and other internal departments.
Demonstrate an ability to work independently and collaboratively to solve complex issues and provide, guidance, assistance and training when required.
- Client/customer service management experience
- Highly organized with ability to effectively manage multiple priorities and meet deadlines
- Demonstrate business logic and risk adverse approach to resource management and operations
- Demonstrate team management experience in Investor Services, fund administration or related industry
- Client/customer service management experience
- Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines
- Demonstrate business logic and risk adverse approach to resource management and operations
- Demonstrate team management experience in Investor Services, fund administration or related industry
Associate Manager, Investor Services - Halifax, NS, Canada - Mufg Investor Services
Description
In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.
We're in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.#Support senior leadership with achieving department initiatives, projects, budget adherence
Demonstrate an ability to work independently and collaboratively to solve complex issues and provide, guidance, assistance and training when required.