Retail Support Rep Shipment Resolution - Brantford, Canada - Purolator

Purolator

Verified Company

Brantford, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Opportunities delivered

Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers' promises.

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview

Description:

The Support Representative, Shipment Resolution, resolves problem and return shipments within the assigned terminal in collaboration with internal and external stakeholders.

Responsibilities:

Contact customers or colleagues to obtain and enter package information or resolve delivery issues
Scan, sort, and reorganize undelivered freight and process freight damages
Prepare packages for redelivery (tracking data, labels, repackaging, etc.)
Inspect damaged packages
Audit arrivals and communicate any delays to the Unit Manager and Regional Retail Manager

Additional Responsibilities:

Education:

Experience:

3 months experience in customer service

Skills:

Operations Management
Operations Planning
Operations Procedures
Shipping and Receiving Operations
POSTING DETAILS

Location:05- Brantford

Working Conditions:
Retail Center Environment; Warehouse Environment

Posting Number: 64494

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.