Case Manager, Mental Health - Toronto, Canada - Cota

Cota

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

EXTERNAL JOB POSTING #027

Posted: 22 February March 2023

CASE MANAGER - MENTAL HEALTH

Assertive Housing First Team (AHFT) East

Bargaining Unit Position

One (1) Full Time, Permanent Role

About Cota

Cota is an accredited, not-for-profit, community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 45 years.

We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives.

We also work collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way services are delivered to individuals living with mental health and cognitive challenges.

Role Overview

We are seeking a dynamic and innovative individual who will work enthusiastically to deliver recovery oriented, client and family centered and comprehensive services that meet client needs, ensure client safety and work within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services.

Client and family centered care is guiding principle at Cota that helps improve decision making processes, health outcome and client experiences.

The successful individual will embed this guiding principle into their work.

About the Team:

AHFT utilizes an interdisciplinary team and Housing First approach to support individuals who are homeless, living with mental health challenges and involved with a court support program and/or are on release from a provincial correctional facility.

The pairing of rent supplemented housing and intensive wrap around support is intended to assist individuals to live safely and successfully in the community of their choice, achieve improved personal health and wellness, and to reduce pressures on the criminal justice system.

Summary of Duties:

Conduct facetoface assessments with clients at their locations including but not limited to home, shelters and hospitals
Interact directly with referral source, physicians, and other services involved in client's care
Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs
Develop coordinated care plans with/ for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required
Collaborate with other systems, organizations and individuals from courts, probation, safe beds, hospital and community to ensure a wellcoordinated service system
Record client status/progress using the appropriate documentation system

Summary of Qualifications

A combination of a postsecondary degree or diploma with 4years direct experience in the delivery of community mental health services
Sound theoretical and practical knowledge of mental illnesses
Sound clinical knowledge and understanding of the client population and demonstrated ability to work independently and effectively with individuals with serious mental illness and complex needs
Demonstrated ability to provide holistic and comprehensive case management services to all clients including initial and ongoing assessments, goal setting, short and longterm case
Plan development, crisis intervention, progress monitoring, individual money management,
Tenant education, advocacy and referrals
Knowledge of principles of case management theory and practice
Demonstrated ability to use problemsolving techniques to identify and assess client needs and develop appropriate intervention strategies
Demonstrated ability to engage in a meaningful relationship with a broad range of clients, including those who are resistant
Skillful in assertive outreach and followup using a flexible approach to support/assist clients in remaining engaged
Excellent knowledge of community resources and demonstrated ability to negotiate with others on behalf of clients
Excellent communication and interpersonal skills
Excellent clinical judgment and decisionmaking skills including a keen awareness of clientclinician boundary issues
Experience in working within a multidisciplinary team
Knowledge of and commitment to an Anti-Racism Anti-Oppression framework as well as an ability to articulate and implement Recovery Philosophies
Proficient in MS Office, and OCAN documentation

Other Requirements:

Conduct visits in the clients' homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding and pest infestations
Comfortable working with a broad range of client groups
Work rotating day, evening and weekend shifts
Access to a vehicle
Adhere to Cota's COVID19 Vaccination Status Disclosure policy
Proof of COVID19 Vaccination status is required as a precondition of employment

**Appli